Gemma Fyfe Assoc Cipd Email & Phone Number

Altrincham, Cheshire

Providing HR Advice and support to SME businesses. First point of contact to provide telephone and email advice to managers and business owners across a range of industries including schools, factories and office based SMEs. Cases I deal with on a daily basis given cover all aspects of HR such as disciplinary & grievance, absence management, redundancy, TUPE, recruitment and performance management.Account management of clients - responsible for providing advice to all clients with a responsibility to build relationships with business owners and key contacts to influence, manage expectations and support a long working relationship with the consultancy.Supporting clients on site to conduct formal meetings including disciplinary, grievance and redundancy consultations.Production of employee letters, contracts, handbooks, policies and working with clients to provide documentation bespoke to their requirements whilst ensuring that they adhere to current legislation.Development of training materials and workshops.

Altrincham, Cheshire

Working within a small franchise to provide HR support and advice to clients. Clients range from small start up businesses to larger factory and manufacturing businesses across a range of industries. Day to day I advise on a range of HR issues including absence management, disciplinary and grievance, redundancy, and TUPE. I also provide contracts/handbooks/policies bespoke to client requirements. I also provide general office administration including marketing, financial support and client management.

Manging a team - 1 to 1's, absence reviews & occupational health referrals, driving performance, coaching employees, managing change including implementing new processes and reviewing & streamlining existing processes, recruitment, handling disciplinary and grievance issuesNetworking - building a strong network, working collaboratively with the London Reward & Learning Management teams to ensure consistency and establish efficiencies and improvements between our processes. Also working closely with local teams to build relationships and work together where our processes interact to improve efficiency. Managing Change - within team improving stability & knowledge through use of skills matrix and performance management, recruiting suitable team members, implemented new e-learning platform, redesigned & implemented a new recognition offer within the centre and involved in management meetings to drive change in all areas of the centre. Managing the P11D process to ensure correct information sent out to employees and within the allotted time frame.Policy Knowledge - working with Reward & Benefit policies to ensure compliance in documentation for employees including Maternity, Paternity, Shared Parental Leave, travel grants and pay review.

Salford Quays

Planning and booking workshops for retail and head office M&S colleagues. Included venue & catering booking, stakeholder management with L&D Managers and facilitators, delegate management and feedback reporting.

Altrincham

Providing customer service by way of financial reviews and establishing suitable customer needs. Working to individual sales and performance targets to achieve the overall branch target, administration of confidential information and provision of letters and reports for customers finances. Worked across 3 branches to provide support and training for new employees.

Altrincham

Began as customer sales assistant and worked through the Management program to become Assistant Manager responsible for driving KPI's and staff performance. Customer service, daily store management of stock, tills and end of day reporting.

Altrincham, Greater Manchester, United Kingdom

Altrincham, Greater Manchester, United Kingdom

Level 5 Certificate In Human Resource Management, Human Resources, 1St

Level 3, Human Resources Management/Personnel Administration, General

Level 3 CIPD in Human Resource Practice

Bachelor'S Degree, Geography, 2:1

2:1 Bsc (Hons) Degree in Geography

Education record

9 GCSEs (A-C) including Maths & English 1 AS Level (B) Business Studies 4 A Levels (B-D)