Gemma Mccarthy Email & Phone Number

Sunshine Coast, Qld, Au

Bald Hills, Queensland, Australia

Facilitate HR functions for circa 650 people including: Employees, Volunteers and Host families. The Manager of People & Culture leads the Human Resources function at St Paul’s School by providing accurate and timely advice, support and consultancy services to managers and employees in the delivery of organisational strategic objectives, and by managing and overseeing relevant aspects of the function across the employee life cycle, including the accuracy of remuneration and employment conditions. This role is also responsible for the co-ordination and oversight of Blue Card screening and training processes.Key Areas of Accountability include: - Leadership - Strategic Projects, - Employment and Industrial relations, - Performance Management, - Training and Development, - Risk and Compliance and - Administration.

Australia

Facilitate HR functions for circa 120 team members across four businesses including; Noosa Radiology, Gympie Radiology, Gympie Specialist Centre and Lightbox Radiology Education. Responsible for implementation and rollout of Employment Hero, HR Information System. Managing and delivering on operational and strategic HR business outcomes, leading relevant organisational initiatives, providing advice and partnering with business Directors, Managers and Team Leaders in all aspects of the employee lifecycle.

Facilitate HR functions for circa 120 team members across four businesses including; Gympie Radiology, Noosa Radiology, Gympie Specialist Centre and Lightbox Radiology Education. Responsible for implementation and rollout of Employment Hero, HR Information System. Managing and delivering on operational and strategic HR business outcomes, leading relevant organisational initiatives, providing advice and partnering with business Directors, Managers and Team Leaders in all aspects of the employee lifecycle.

Wamuran, Queensland, Australia

Pinata farms produce pineapples, Honey Gold mangoes, strawberries and specialty berries from remote locations in the Northern Territory to the Sunshine Coast, the high country of southern Queensland, and southern Tasmania. https://www.pinata.com.au/about-usAs GM Human Resources the focus is to develop, maintain & improve the people policies and practices in accordance with organisational values and culture by: - Developing and promoting Human Resource practices to support businessperformance and ensure compliance including:- workforce development and management- providing timely and accurate people information- coaching people managers to lead and manage the performance of their teams- supporting business strategic thinking and being an active leadership team member- effectively communicating potential business risks

Australia

Facilitate HR functions for circa 1300 Team Members for a National company with sites and services in VIC, ACT, NSW, and QLD, and a revenue of $130M. Oversee a team of direct reports while steering the engagement, development, performance, and productivity of the team. Deliver strategic business outcomes through the People Services Team and by leading relevant organisational initiatives, providing advice and leading business partnering activities.Key Achievements: • Created and managed the People Partnering and People Services team.• Led the resolution of significant grievances resulting in cultural change and improved business outcomes.• Took the lead on the implementation and roll out of the Technology One people and payroll system.• Oversaw the roll out of a new payroll system with 1300 employees, with zero errors on Go Live.• Led project to update systems and processes for major Award changes, including delivery of communication and training across impacted groups. • Developed and implemented multifaceted HR strategic and operational plans

Brisbane, Queensland, Australia

Facilitated HR functions for circa 1100 across 25 business units and over 40 sites across QLD, for a national company with a revenue of $29M.Key Achievements: • Reduced annual recruitment spend by $297K and achieved improved outcomes for recruitment across QLD.• Industrialised and implemented a multi-faceted HR strategic plan.• Reviewed and developed HR policies and procedures resulting in efficiencies across various systems and business units.• Established efficient systems for the completion of police and other probity checks including alerts for renewal as required. • Identified and led significant cultural change across regional services.• Secured the status as an approved Business Sponsor for the Temporary Skill Shortage Skilled Employer-Sponsored Regional visa.• Constructed and implemented the Employee Value Proposition. • Fashioned team member feedback and satisfaction surveys.• Conducted the due diligence process for the business sale and transfer.Business enterprises included: Healthcare, Residential Aged Care, Home Care, Contented Chef (food manufacturing), Surecom IT services and Nurse-Call system, Walk on Wheels retail mobility stores and MWD Mobility Wholesale Distribution.

Sunshine Coast, Qld

Reported to Group Managers for a Sunshine Coast Region Project. Rolled out a new operating model impacting over 15,000 team members. Contracted to support 22 Store Managers during project implementation.Key Achievements: • Partnered with Store Managers to communicate the New Operating Model to impacted and non-impacted team members.• Efficient and effective resolution of issues and queries with impacted team members.• Implemented redeployment and recruitment strategies for new roles across the Group.

Sunshine Coast, Qld

Facilitated HR functions for circa 550 employees and 300 volunteers across 16 locations in QLD. Oversaw a team of 7 direct reports while taking on strategic and operational responsibilities. Reporting to the CEO as part of the Senior Leadership Team. Key Achievements: • Established and implemented a multi-faceted HR strategic plan.• Reviewed and developed HR policies and procedures to achieve efficiencies across systems and business units.• Shaped a remuneration strategy and policy for contract staff.• Streamlined recruitment processes and filled 100% of hard to fill, specialist healthcare vacancies within 8 weeks. • Created and introduced a Graduate program for specialist positions.• Implemented the i-Chris Human Resource Information System with zero errors on “go live”. • Good Faith Bargaining of Sundale Ltd Enterprise Agreement 20162018. Achieved a 40% increase in participation and a 98.6% YES vote• Successful negotiations with three Unions; Australian Workers Union, QLD Nurses Union and United Voice Union• Developed & facilitated a Learning program that supported role requirements and enabled career progression.

Sunshine Coast, Qld

Part of the executive team with full responsibility of 3000+ employees across Australia, New Zealand and the United Kingdom. Key Achievements: • Development and implementation of a multi-faceted Human Resource Strategic Plan including the development and implementation of APM’s first Reconciliation Action Plan.• Key role in acquisition and merger of two companies, including due diligence, cultural alignment and new systems and processes.• Developed and implemented remuneration strategy and bonus program aligned to Key Performance Indicators• Implemented Action HRM Human Resource Information System• 70% reduction in time to fill vacancies. Reducing days to fill from 72 to 21 days within the first 6 months• Reduction of lost time due to Workers Compensation claims

Sydney, Australia

Member of the Executive Leadership Team. Spearheaded HR matters for 850 employees and 200 volunteers across 130 locations in NSW. Key Achievements: • Conducted a strategic review of services which resulted in improved efficiency to the structure, processes and budget.• Implemented a safety and training program that resulted in a significant reduction of Workers Compensation lost time and annual savings of $2M in insurance premium costs.• Developed a suite of training packages for all staff levels that supported role requirements and enabled career progression.• Reduced turnover from 76% to 8% across a 3year period. • Effected cultural change strategies across the organisation included staff surveys, benchmarking, code of conduct and training, and resulted in a positive and productive workplace.• Achieved a 100% success rate with Industrial claims with Fair Work Australia and the NSW Worker’s Compensation Commission.• Implemented a Carelink rostering and case management process.

Sydney, New South Wales, Australia

State Manager of Disability Support Services across NSW. 1800+ employees and more than 2400 volunteers Overall management and expansion of Disability Support Services including: Residential, Community Home Care, Respite Care services and Day (activity) Programs. Key Achievements Growth of services through expansion, tenders and mergers, increasing revenue from $1.1 Million to $12 Million in 5 year period equaling increase of 990% Resolution and elimination of program deficits to create economically viable services.

Sydney, Inner West Region

Multiple roles including: Manager Community Accommodation, Group Home Manager, Assistant Manager and Support Worker. Management of employee teams and key liaison with clients and stakeholders. During my tenure i was seconded to a number of projects including: - Policy and Procedure development - Devolution of Riverglade institution, and establishment of multiple community group homes for people with intellectual and physical disabilities - Review, development and roll out of induction and orientation program for front line Care workers

Masters, Human Resource And Organisational Development

Bachelor, Education