Product Manager - Gateway And Card Compliance
Current
Jul 2023 - Present
AeroLeads people directory · profile
Gemma Mckie Email & Phone Number
12 years in the Financial Card Payments Industry.
at
FreedomPay
1 work email found
@verifone.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
12 years in the Financial Card Payments Industry.
Location
Kent, England, United Kingdom
Company size
Who is Gemma Mckie? Overview
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Quick answer
Gemma Mckie is listed as 12 years in the Financial Card Payments Industry. at FreedomPay, a company with 215 employees, based in Kent, England, United Kingdom. AeroLeads shows a work email signal at verifone.com and a matched LinkedIn profile for Gemma Mckie.
Gemma Mckie previously worked as Product Manager - Gateway and Card Compliance at Freedompay and Product Owner - Gateway and Card Compliance at Freedompay. Gemma Mckie holds National Diploma For It Practitioners, Computing, Aaa* from Canterbury College.
Company email context
Email format at FreedomPay
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{first}_{last}@verifone.com
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AeroLeads found 1 current-domain work email signal for Gemma Mckie. Compare company email patterns before reaching out.
Profile bio
About Gemma Mckie
An ambitious individual with a proven track record in problem solving, technical solution consultancy, technical support and people management. I have extensive knowledge of the Financial Card Payments Industry, having worked within Payment Gateways for over 12 years.A driven individual who thrives in a challenging environment, who can think things through logically and has the ability to make sound decisions under pressure.
Listed skills include Payment Card Processing, Emv, Chip And Pin, Pos, and 30 others.
Current workplace
Gemma Mckie's current company
Company context helps verify the profile and gives searchers a useful next step.
Freedompay
9 roles
Gemma Mckie work experience
A career timeline built from the work history available for this profile.
Product Owner - Gateway And Card Compliance
Feb 2023 - Jul 2023
Associate Director, Technical Pre Sales
Providing technical consultancy on Lloyds Banking Group's portfolio of Payment Gateway solutions and services to clients. Heavily involved in supporting the Sales Teams with responding to RFIs and RFPs to ensure the product and services are accurately described and to assist with any technical elements.Collaborating with the Product Team, Third Parties and.
Nov 2021 - Jan 2023
Head Of The Technical Support Helpdesks, Uk&I
Leading the UK’s Technical Support functions, I played an instrumental role in ensuring that high quality Payment Gateway Solution Support was provided across Verifone’s vast merchant base.I managed a large Helpdesk Department, which consisted of around 40 staff members, split into three teams of 1st, 2nd and 3rd Line Technical Support Analysts, as well as.
Nov 2020 - Oct 2021
Head Of The Replacement Services Teams
- Head of the Replacement Services and Commercial Services teams across the UK
- Engaged with key suppliers and partners regarding payment terminal hardware RMA services & logistics
- Managed the on site Field Engineer Services & operations in the UK. Including payment terminal forecasting, partner management, installations and more.
- Resolved any customer queries related to the services
- Documented processes and trained the team
- Point of escalation for internal and external parties
Jun 2019 - Nov 2020
Technical Support Team Leader - For Both 3Rd And 2Nd Line Technical Support
Managed a team of 3rd and 2nd line Technical Support Analysts, handling the daily activities of the teams and developing improvement plans to deliver high levels of customer satisfaction. I was responsible for hiring team members, training the team and updating the internal knowledge base.Heavily involved in incident management, managing all types of.
Jun 2015 - Jun 2019
2Nd Line Technical Support Analyst
As a 2nd Line Technical Support Analyst I was the second point of customer contact for product solution/technical support for the Omnichannel Payment Gateway product stack.This job role included providing technical support over the phone and remotely dialing into customer’s ePOS to provide remote support, identifying and reporting bugs for in-store and.
Jan 2013 - Jun 2015
Senior 1St Line Technical Support Analyst
As a 1st Line Technical Support Analyst I was the first point of technical support for customers. This role included logging support calls for the support teams, problem solving, helping customers with queries related to the omnichannel Payment Gateway solutions that VeriFone provided, ensuring that high quality customer service was provided.Promoted to.
Aug 2011 - Jan 2013
Fitness Instructor
Self-Employed
I taught group exercise classes in my spare time at Hourglass Fitness Club in Dover.
Apr 2016 - Aug 2019
Team & coworkers
Colleagues at FreedomPay
Other employees you can reach at freedompay.com. View company contacts for 215 employees →
JI
Justine Inton
Colleague at Freedompay
Mount Laurel, New Jersey, United States, United States
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MC
Mark Collins
Colleague at Freedompay
Crowle, England, United Kingdom, United Kingdom
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BP
Ben Parker
Colleague at Freedompay
Philadelphia, Pennsylvania, United States, United States
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SM
Stefaan Myburgh
Colleague at Freedompay
Farnham Common, England, United Kingdom, United Kingdom
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RZ
Richard Zhu
Colleague at Freedompay
Norristown, Pennsylvania, United States, United States
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RA
Rajni Arora
Colleague at Freedompay
Chester Springs, Pennsylvania, United States, United States
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AD
Andrew Debronkart
Colleague at Freedompay
Exton, Pennsylvania, United States, United States
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SS
Steven Scripko
Colleague at Freedompay
Greater Philadelphia, United States
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PW
Paul W.
Colleague at Freedompay
Petersfield, England, United Kingdom, United Kingdom
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CD
Charles Dudley
Colleague at Freedompay
United States, United States
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Justine Inton
Colleague at Freedompay
Mount Laurel, New Jersey, United States, United States
View →
MC
Mark Collins
Colleague at Freedompay
Crowle, England, United Kingdom, United Kingdom
View →
BP
Ben Parker
Colleague at Freedompay
Philadelphia, Pennsylvania, United States, United States
View →
SM
Stefaan Myburgh
Colleague at Freedompay
Farnham Common, England, United Kingdom, United Kingdom
View →
RZ
Richard Zhu
Colleague at Freedompay
Norristown, Pennsylvania, United States, United States
View →
RA
Rajni Arora
Colleague at Freedompay
Chester Springs, Pennsylvania, United States, United States
View →
AD
Andrew Debronkart
Colleague at Freedompay
Exton, Pennsylvania, United States, United States
View →
SS
Steven Scripko
Colleague at Freedompay
Greater Philadelphia, United States
View →
PW
Paul W.
Colleague at Freedompay
Petersfield, England, United Kingdom, United Kingdom
View →
CD
Charles Dudley
Colleague at Freedompay
United States, United States
View →
3 education records
Gemma Mckie education
National Diploma For It Practitioners, Computing, Aaa*
Canterbury College
Level 2 In Fitness Instructing, Health And Physical Education/Fitness
Amac Training
Gcses, 12 Gcses
Pent Valley Technology College - Secondary School
FAQ
Frequently asked questions about Gemma Mckie
Quick answers generated from the profile data available on this page.
What company does Gemma Mckie work for?
Gemma Mckie works for FreedomPay.
What is Gemma Mckie's role at FreedomPay?
Gemma Mckie is listed as 12 years in the Financial Card Payments Industry. at FreedomPay.
What is Gemma Mckie's email address?
AeroLeads has found 1 work email signal at @verifone.com for Gemma Mckie at FreedomPay.
Where is Gemma Mckie based?
Gemma Mckie is based in Kent, England, United Kingdom while working with FreedomPay.
What companies has Gemma Mckie worked for?
Gemma Mckie has worked for Freedompay, Lloyds Banking Group, Verifone, and Self-Employed.
Who are Gemma Mckie's colleagues at FreedomPay?
Gemma Mckie's colleagues at FreedomPay include Justine Inton, Mark Collins, Ben Parker, Stefaan Myburgh, and Richard Zhu.
How can I contact Gemma Mckie?
You can use AeroLeads to view verified contact signals for Gemma Mckie at FreedomPay, including work email, phone, and LinkedIn data when available.
What schools did Gemma Mckie attend?
Gemma Mckie holds National Diploma For It Practitioners, Computing, Aaa* from Canterbury College.
What skills is Gemma Mckie known for?
Gemma Mckie is listed with skills including Payment Card Processing, Emv, Chip And Pin, Pos, Nfc, Troubleshooting, Technical Support, and Customer Service.
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