Gemma Jenkins Email & Phone Number

Cinderford, Gb

Gloucester, United Kingdom

Providing high quality administrative support to our Pulmonary Rehabilitation, Respiratory, Respiratory Physiotherapy and Home Oxygen patients. Adding referrals on to our database and booking in appointments for this. Dealing with members of the public including both carers and GP’s on a daily basis. Supporting the Hospitals trust, working with the respiratory hospital nurses and consultants.

Home Working

- Telephone support to patients referred to the service with covid-19, who could have been eligible for antiviral treatment - Adding on referrals to SystmOne from WebView Client & via emails - Discharging patients from the service who have not requested the services support within 7 days of the initial referral

Gloucestershire, England, United Kingdom

Providing support within the COVID testing team towards COVID Testing, ensuring members of staff & their households are registered correctly for a COVID test, adding them on to systm1 & calling to arrange an appropriate appointment. On the day of testing making sure all patient information was correct and logged, out coming their records & informing them of when their results would be ready.

Forest Of Dean, England, United Kingdom

Providing support to the Forest Community Hospitals inpatient Matron, as well as Senior Sisters at both the Dilke & Lydney Hospitals.Providing support within the COVID testing team towards Serology Clinics, ensuring members of staff registering for an anti body test were added on to our systems correctly and added for an appointment. On the day of testing making sure all patient information was correct and logged as appropriate.

Gloucester, United Kingdom

- Working in the team that is at the heart of the business - Helping out with every department within the Agency to ensure that all work is completed on time and to the highest of standards- I oversee the administration for the biggest Agency department which includes all review methods, also administrating reviews within these areas too- Booking rail, flights and hotels on a daily basis for members of staff both in the UK and overseas- For the past three years I have been the administrator for three consecutive overseas reviews in Ireland, Hong Kong and Malaysia - Producing documents daily to send to institutions with regards to information for their upcoming reviews- I take external and internal enquiries and give the Enquirer as much information as possible so that they have all the information they require- Knowledgeable with setting up video conferencing with presentation facilities for staff briefings and telephone conferences - Part of the events team, supporting and attending events making sure that all information is sent on time and everything is set up as it should be - Also part of the QAA Social Group which sets up events for staff within the workplace, helping raise money for nominated charities and writing notes and chairing meetings- Covering reception on a weekly timetabled basis - Within my team, I am in charge of ordering stationery for the business and for when we have events - I have been a mentor to a colleague with learning difficulties, helping with their tasks each week and being there for them when problems arise - I have stepped in last minute to transcribe a colleagues meeting, with little experience of this and completing this on time with great feedback

Gloucester, United Kingdom

- Working in a busy office environment, providing administrative support and customer service to external and internal colleagues- Producing documents daily to send to institutions with regards to information for their upcoming reviews- Covering reception and working closely with other departments to ensure reviews run smoothly - Answering emails and telephone calls on a daily basis and entering external delegate details onto the online IT database system

Nvq Level 3, Business Administration And Management, General

Nvq Level 2, Business Administration, Pass

NVQ Level 2 as part of Apprenticeship with QAA

As Levels, Business Studies, D

As Levels, English Language And Literature, General, D

Gcse, English Language & Literature / Food Technology / It / Maths / Drama / Science, C In All Subjects