Gemma Willson Email & Phone Number

Toronto, Canada Area

Professional Learning and Development Consultant specializing in Adult Education, Childhood Education, Business Analysis Change Management, and Process Improvement. Strategic Communicator enabling effective leadership and client engagement. Delivery, design and evaluation of learning resources and individual education plans. Individual needs analysis and educational planning for children and young adults with exceptionalities.Knowledge of American Sign Language.Experienced… Show more Professional Learning and Development Consultant specializing in Adult Education, Childhood Education, Business Analysis Change Management, and Process Improvement. Strategic Communicator enabling effective leadership and client engagement. Delivery, design and evaluation of learning resources and individual education plans. Individual needs analysis and educational planning for children and young adults with exceptionalities.Knowledge of American Sign Language.Experienced with service animals. First Aid and level c CPR and AED certified. Show less

Participates in project teams on major initiatives as the training subject matter expert assessing the business training needs. Analyzes designs and develops training material to support all job changes resulting from systems and process improvements to ensure project success. Sound knowledge of adult learning principles, organizational development, instructional systems design, and curriculum development. Conducts training needs analysis. Designs and develops training, leader’s guides, visual… Show more Participates in project teams on major initiatives as the training subject matter expert assessing the business training needs. Analyzes designs and develops training material to support all job changes resulting from systems and process improvements to ensure project success. Sound knowledge of adult learning principles, organizational development, instructional systems design, and curriculum development. Conducts training needs analysis. Designs and develops training, leader’s guides, visual aids, evaluations and job aids that support knowledge transfer. Delivers learning and information sessions (live and virtual) to employees at all levels of the organization in a variety of topic areas. On-site support of new projects to ensure effective implementation and knowledge transfer. Demonstrated experience managing multiple learning/instructional development projects to meet time, cost and quality requirements. Management and ongoing maintenance of the content of the Online Knowledge Base including setting standards for CSR portal, article and solution finder structure and format, liaising with business owners regarding content, and the communication of updates and changes to users. Design and development of various employee communication pieces regarding business and system changes. Communicate effectively with internal staff and vendors. Use principles of continuous quality improvement to enhance work output.. High level of interpersonal skills and customer service skills, flexible, and able to partner and collaborate closely and effectively with key stakeholders at all levels. Show less

Secondment while Manager on leave.

Business Analysis Essentials

Adult Education

Business Management

Bachelor’S Degree, Psychology

Criminology

Activities and Societies: Criminology Society