Engaging, curious and enthusiastic Transformation Director, with broad cross functional experience across Transformation, Strategy, Loyalty and Commercial, within Retail and Telecoms. I’ve most recently worked on the transformation of Tesco Online, Clubcard and part of Dunnhumby, designing the change approach and leading the execution of process, culture and structure change and transitions. I lead with drive and determination to make things better for colleagues, customers and the business, always delivering with trust, care, dynamic communication skills, while building a strong network to help me on the way. I have a proven track record of building high performing teams, delivering outcomes with both a bias for action and reflection: seeing the big picture not just one square on the carpet.