Gemma Yemm Email & Phone Number

Greater Manchester, England, United Kingdom

Working alongside the new business team and key accounts director, assisting the team in their efforts to win new strategic accounts and nurture existing strategic accounts.

Manchester, England, United Kingdom

Manchester, Uk

Driscoll Brothers is the longest established name in exhibitions in the UK (Established since 1927). Offering bespoke and creative design, high quality build, tight budget control and onsite support. Projects include exhibition stands, showrooms, point of sale units and phone/tablet apps.

Val D'Isere, France

• Daily cleaning and maintenance of high end properties throughout the luxury ski resort• Stock control and delivery of linen to over 40 properties• Weekly reports to the bookkeeper for invoicing

Canberra, Australia

6 months working as the receptionist at the Hays Recruitment Head office in Canberra3 Months working as an Event officer for the National Conference 2018 at the Australian Institute of Architects

Central And South East Asia

I have spent this time travelling Central and South East Asia on a budget of 10,000GBPVisiting Sri Lanka, India, Nepal, Malaysia, Thailand, Myanmar,Vietnam, Cambodia, Laos, Australia and New Zealand.

Val D'Isere, France

• Daily cleaning and maintenance of high end properties throughout the luxury ski resort• Stock control and delivery of linen to over 40 properties• Weekly reports to the bookkeeper for invoicing

La Palombiere, Sarlat

• Customer service and reception• Cleaning and maintenance of mobile homes and tents• Plotting booking charts• Managed cash flow and expenses

Alderley Edge, England

Driscoll Brothers is the longest established name in exhibitions in the UK (Established since 1927). Offering bespoke and creative design, high quality build, tight budget control and onsite support. Projects include exhibition stands, showrooms, point of sale units and phone/tablet apps.• Project management• Maintaining client relationships• Sole account manager for several clients• Communicating and price negotiation with contractors• Writing briefs for designers• Managing project budgets• Writing estimates for clients• Producing presentation booklets for client pitch• Attend meetings and take minutes• Setting project deadlines• Booking accommodation and flights• Arranging catering• Booking water, internet and electronic services• Produced health & safety documents• Onsite support for events in England, Switzerland, Germany and France

Manchester, United Kingdom

Working as part of a small team has meant I have been able to take on considerable responsibility, and it has given me the chance to tackle a wide range of tasks.While working for RDEM I have played a large role in:- Organising conferences, for example for L’Oréal and Boots- Exhibitions, from local events to major national shows – including Black & Decker, Carestream Health, Fitbit, Kodak and RS Components- Managing roadshows, for instance with Kodak, Maxifuel, RS Components, and conference roadshows for Boots – I enjoy solving the problems that roadshows present, as each one brings new challenges.- Pop-up retail in shopping centres around the country for Kodak, Black & Decker and Flip Video – including communicating with the malls to negotiate the correct space for the client.- Guerilla marketing campaign for 03 Talk to hand out details for a new free conference call facility to rush-hour commuters in London.- Sourcing branded clothing and promotional giveaways, and I have a good relationship with many of these suppliers.I also gained an understanding of the financial side of the business, dealing with quotes, estimates and invoices, and chasing payments.Client List includes;- Alliance Boots, Black & Decker®, Bourjois, Carestream Health, Cisco Systems, Collection 2000, Eastman Kodak, Fitbit, FlipVideo, L'Oreal Paris, Max Factor, Maxifuel, Revlon, Rimmel, RS Components#Concept Ideation #Design & Art Direction #Pop-up Retail #POP displays #Quick Response (QR) Codes #APPS #Augmented Reality (AR) # Experiential Road Shows #Training & Development, #Delegation Management #Tactical Field Marketing #Guerrilla Campaigns #Micro-strategy #Exhibition #Conference #Design & Interaction #Product Launches #CGI #3D Modelling & Illustration, #GRP & Metal fabrication #Product Visualisation, & Architectural VisualisationT: +44 (0) 161 261 7477F: +44 (0) 161 261 7477www.rdem.co.ukinfo@rdem.co.ukFollow us on twitter: http://twitter.com/rdemagency

Stockport, United Kingdom

• Call centre for a vehicle insurance company• First point of contact with customers wishing to register a claim• Manage customer complaints• Discussed incidents with customers whilst simultaneously making a record of events

Stockport, United Kingdom

• Cashier for the Christmas season• Shop assistant • Managed stock control & pricing updates • I trained to complete store loans for customers making large purchases

Wilmslow, Greater Manchetser

Maxima Information Services, Secretary - 1 weekRoyal London Group, Life Insurance Claims Advisor - May - October 2007• Call centre and first point of contact for policy holders to enquire about their life insurance policy• I also helped family members to submit claims for recently deceased policy holders• This role required me to be patient and understanding with callers who may be elderly or emotional• I met daily targets, whilst staying professional and giving the correct information & advice

Winfell Forest, Penrith, Lake District

Stockport, United Kingdom

Education record

Activities and Societies: Full time Graphic Design Course

Education record

Activities and Societies: AS Level Film Studies & ICT

Education record

Activities and Societies: 8 GCSE's grade B - C