Gena Biddle Email & Phone Number

United States

Gastonia, North Carolina

Responsibilities include:Consumer/small business online banking support Enrollment, troubleshoot browsers, file uploads, and setupAssist team lead with creating and editing training material for the department Quicken and Quickbooks support Installing software and driversSystem navigation support Social Ambassador for the bank, heavy in customer engagement, provide feedback on products of service before launched to the publicManual enroll, combine portfolios… Show more Responsibilities include:Consumer/small business online banking support Enrollment, troubleshoot browsers, file uploads, and setupAssist team lead with creating and editing training material for the department Quicken and Quickbooks support Installing software and driversSystem navigation support Social Ambassador for the bank, heavy in customer engagement, provide feedback on products of service before launched to the publicManual enroll, combine portfolios, raise limits, and track customer data via SharepointAssist with estatement enrollment, Billpay fraud alerts, etc.Responsible for ensuring all internal and external personal receive high level of service Assist with creating procedures for reports Post and complete reports both time sensitive and and weeklyApplication support (Zelle)Track and report fraud and possible fraud on consumer accountsProvide customer education on new digital technology as neededRemote access to bank personnel and consumers computers via WebExOptimize employee productivity via Workforce Manager Show less

Gastonia, North Carolina

Responsibilities include: Logging, preparing and assigning loan files to the booking team (commercial, consumer, builder finance & mortgage loans)• Processing/circulating all incoming and outgoing interoffice mail, U.S. First Class mail in accordance with bank postal procedures. May be required to identify and resolve errors in mail preparation.• Accurately and efficiently scanning, indexing and importing all loan documents into the banks imaging software via manual scanning and… Show more Responsibilities include: Logging, preparing and assigning loan files to the booking team (commercial, consumer, builder finance & mortgage loans)• Processing/circulating all incoming and outgoing interoffice mail, U.S. First Class mail in accordance with bank postal procedures. May be required to identify and resolve errors in mail preparation.• Accurately and efficiently scanning, indexing and importing all loan documents into the banks imaging software via manual scanning and utilization of shared drives.• Filing and maintenance of files in the collateral vault.• Clearing exceptions when needed (Title insurance policies and Promissory notes)• Assist with internal audits• Faxing documents• Customer support (incoming calls) Show less

Charlotte, North Carolina

• Responsibilities include: Ensuring incoming and departure flight safety• Scanning/tracking and loading all baggage for each flight• Following all safety precautions, as well as hazmat procedures• Communicating with pilot and co pilot for a safe departureParking Lot Director-• Responsibilities include: Directing and managing airport traffic in multiple daily, short term and long term lots around the facilities. Hospitality Coordinator-• Responsibilities include:… Show more • Responsibilities include: Ensuring incoming and departure flight safety• Scanning/tracking and loading all baggage for each flight• Following all safety precautions, as well as hazmat procedures• Communicating with pilot and co pilot for a safe departureParking Lot Director-• Responsibilities include: Directing and managing airport traffic in multiple daily, short term and long term lots around the facilities. Hospitality Coordinator-• Responsibilities include: Overseeing the handicapped, senior citizen and special needs patrons• Providing transportation on company carts from one gate to another as well as specified pick up areas. Show less

Charlotte, North Carolina

Responsibilities include: Following specific routes daily delivering snack boxes• Manage warehouse and load company truck with daily supplies• Refill vending machines at the different locations and collect all monies inside

Belmont, North Carolina

Responsibilities include: Caring for and supervising numerous young children ages six weeks to 13 years of age while their parents use the facilities to maintain physical fitness• Assist with snacks and recreational activities

Business Administration And Management, General

Medical/Clinical Assistant