Billing/Front Office Manager
Christopher Tsoi, M.D. Plastic, Reconstructive
Managed accounts receivable for a specialty practice, maintained CPT and ICD-9 coding updates and billing for office, hospital and outpatient procedures, processed payments from insurance companies and individuals, filed and researched medical claims with insurance companies, and communicated with patients concerning account status and collection procedures. Performed front office medical reception duties, initial patient orientation and interview, coordinated surgeries with various facilities, pre-authorized surgeries with insurance companies, computerized appointment scheduling, and assisted the surgeon with minor surgical procedures.