Gena H. Email & Phone Number

Melrose, MA, US

Boston, MA

• Responsible for all duties listed in Vocational Disability Examiner (A/B) position
• Complete Residual Functional Capacity assessments based upon medical evidence for initial, reconsideration, and Continuing Disability Review claims
• Prepare detailed decision explanation including rationale and evidence used and research policy and procedure as necessary

Boston, Massachusetts

• Review and complete initial development in newly received initial and reconsideration level Social Security disability claims
• Request all necessary medical and vocational evidence in an accurate and timely manner
• Interpret medical and vocational assessments using Social Security Federal guidelines while providing exceptional customer service and accurate, efficient decisions to claimants

Wakefield, MA

• Maintain efficient and consistent management of Social Security Disability claims within the company database by following up with the Social Security Administration, Disability Determination Services, and Office of.
• Collaborate with Case Advocates within the department to obtain and disseminate pertinent claim information to meet Social Security Disability requirements as well as provide current status of claim

Wakefield, MA

• Provide professional support, quality audits, and risk reports for Case Advocates to ensure proper follow up was performed
• Collaborate with members of other departments and management team members to strategize and implement more efficient processes while maintaining Case Advocate responsibilities and goals

Wakefield, MA

• Manage and develop a caseload of Social Security Disability applicants while ensuring department and company metrics were met
• Ensure claims filed in the pursuit of Social Security Disability benefits were processed in a timely manner and monitored with the Social Security Administration through regular and routine follow up
• Complete applications and appeals in a timely and efficient manner, following internal, external, and Social Security Administration guidelines

Greet clients and confirm upcoming appointmentsSchedule and maintain client appointments using Microsoft softwareOversee front desk activity

Screen and assess new arrestees for pre-trial release suitabilityPrepare recommendation report to be submitted to the Court

Assisted in collecting and analyzing research data in the area of domestic security and gang identification

Bachelor Of Arts (B.A.), Political Science And Government, 3.0

Activities and Societies: Delta Gamma, College Republicans

Semester Program, Criminal Justice/Law Enforcement Administration

Activities and Societies: Attended Fall Semester program consisting of seminar courses in congruence with visits to various agencies studied

High School Diploma