Gena Moore Email & Phone Number

United States

St Petersburg, Florida, United States

Comprehensive services supporting the entire lifecycle of residential real estate finance.

St Petersburg, Florida, United States

Tampa/St. Petersburg, Florida Area

• Design process improvements for entire accounting department• Responsible for all payables accounts• Assist with many aspects of Human Resources including new hires and terminations• Designing process improvements for Human Resources• Perform multiple reconciliations

Handled resource scheduling assignments by prioritizing staffing decisions based on engagement risk, personnel availability, engagement complexity, specialization requirements, timing constraints, staffing continuity, personal preferences and geographic considerations based on area policies and client requirements.• Reduced geography availability by 30 percent through aggressive staffing and selling time to other areas. Sold over 2,000 hours in six months.• Assisted Senior Managers and partners with the performance management process for 80 – 100 associates each year.• Created multiple Access queries to track items previously tracked manually. Created an instruction document describing procecures for runnin queries. Subsequently trained our department to use the queries.• Created a new weekly reporting package that was delivered to area management which forecasted hours, tracked utilization and monitored headcount using Microsoft Access, Microsoft Excel, Account Management and Provisioning System (ARMS), Lotus Notes Databases, Internet Explorer and Microsoft Word.

Managed and reviewed operational and financial audit services related to complex business processes in order to increase efficiencies, reduce costs and recommend innovative business solutions for public and privately owned clients.• Assisted clients with year-end Sarbanes Oxley (SOX) certification process by assessing control deficiencies and presenting those to external audit staff. Prepared all client reports and gained certification with zero deficiencies.• Maintained full responsibility for supervision of staff of up to 30 and reported to senior management on the progress of all engagements.• Assisted clients with reducing SOX key controls testing by 50 percent in subsequent years based on AS5.• Interacted directly with upper level management daily to ensure all client needs were met.• Prepared and presented audit committee presentations to upper management and gained approval for yearly audit plans.

Supervised a staff of 14 including banking associates, reconciliation associates and business analysts. Established and reported to management on daily, monthly and quarterly goals and accomplishments related to ledger suspense, open cash items, and inter-company accounts.• Reviewed and documented accounting flows as well as proposed changes to current flows and systems including assisting with the design, testing and successful implementation of the Can Not Apply (C.N.A.) auto-match automation which reduced policy suspense by 488 items and $99K on the first night in production.• Developed a proposal for the reorganization of the Annuities Suspense team and assisted in effectively implementing the proposal which led to an expedited reduction in suspense. • Established, documented and distributed policies and procedures within the Reconciliation department.• Took the initiative to schedule a meeting with other Remittance Services Center (RSC) Supervisors regarding dress code. Collectively wrote and proposed a new dress code which was approved and established consistency throughout the RSC

Supervised a staff of 18 including banking, Cash Reconciliation and Suspense Associates. Reported to management on daily, monthly and quarterly goals and accomplishments related to ledger and policy suspense.• Reviewed and documented process flows as well as proposed changes to current flows and systems which included, but is not limited, to the following: a) Developed and implemented plan to reduce Annuities suspense. Accounts were reduced by $281M in 10 months. b) Identified associates to participate in cross-training initiative which led to a reduction of cash reconciliation errors of $4.3M and a reduction of intra-company from $2M in 10 months. c) Assisted in the reduction of policy suspense by $23M in nine months.• Established, documented and distributed policies and procedures within the Annuities department after all proposed changes were implemented.

Performed operational and financial audit services for complex business processes to increase efficiencies, reduce costs and recommend innovative business solutions for publicly held and privately owned clients. Worked in client industries including Insurance, Retail, Real Estate, Government, Service Providers, Healthcare, Hospitality and Manufacturing.• Supervised as many as 5 staff accountants on engagements while reporting to management .• Performed several client assistance projects and training client’s staff to perform the duties.• Created operational manuals and policies and procedures for clients’ specific business units/areas.

Performed monthly financial analysis on balance sheet and profit and loss accounts.• Reconciled intercompany and cash accounts on a corporate level working with many different departments throughout the corporation. Reduced intercompany account below expected levels.

Reviewed financial statements to ensure accuracy. Prepared journal entries, including reversing entries and accruals and generated general ledger detail.• Prepared corporate budget as well as budgets for 97 branches and nine regions.• Implemented new procedures with the assistance of the Accounts Payable Manager which reduced errors in processing and thereby reduced journal entry adjustments.

Maintained cash books to ensure accurate balances for eight apartment communities and processed all checks. Prepared monthly financial statements and maintained accounts payable using AMSI accounting software for all eight communities. Reconciled 18 cash accounts on a monthly basis.• Assisted in setting up 18 computer systems with On-Site, AMSI, Lotus, AmiPro, PCAnywhere, and Winfax software and providing follow-up support.

Bachelor'S Degree, Accounting

Education record

Education record