Gena Thacker Email & Phone Number

Corona, Ca, Us

Foothill Ranch, California, Us

Foothill Ranch, California, Us

Us

Us

Helped cultivate and build RV dealership from a two person business on a quarter acre lot to a full service dealershipproducing $2.5million annual sales, spanning over a two acre lot. Directly support the CEO and VP of sales with employeemanagement, human resources procedures, and customer service.Serve as first point of contact for customers, manufacturers, banks and vendors, handling all in and outboundcalls.Implemented group benefits and handle payroll and sales tax paperwork for the business.Oversee employee relations such as hiring, recruiting, payroll, termination, and conflict resolution.

Key support system for the management teams, coordinating all international and domestic travel arrangements, videoconferencing, and contracting for the sales team around the county, including scouting and hiring new employees.Screened resumes, arranged interviews, and dealt with confidential employee information such as salary, payroll,bonus programs, benefit programs, hiring, termination, and conflict resolution.First line of contact for customers, employees, investors and vendors, negotiating vendor contracts and payments.Coordinated annual user’s conference for over 500 guests from seven different countries and across the US.Assisted the Executive team along with their service managers and sales team across the country andinternationally.

First point of contact maintaining excellent customer service, overseeing 10 phone lines including two company voicemails.Directly supported CEO and Vice President of Human Resources, interacting with various doctors, nurses, andhigh level executives from medical teams around the country.Scheduled company-wide meetings, conference calls and travel arrangements.Managed calendars for the CEO and Executive Team along with Human Resources Managers.

Assisted in all aspects of Human Resources including employee screening, hiring, onboarding and file system management.Assisted with customer and employee event planning, negotiating with vendors, clients, and internal personnel.Wrote all business memorandum including proposals, offer letters, new hire employee handbooks and vendorcontracts.Coordinated new hire training and orientation.