Gena Leedy Email & Phone Number

- Developed and executed a comprehensive social media content calendar, scheduling strategic posts across platforms to optimize engagement and reach, specifically targeting the wedding market segment- Engaged proactively with followers, potential brides, and grooms through compelling content, fostering a vibrant online community conducive to customer interaction, resulting in generating more followers on social media platforms- Formulated and implemented innovative strategies to increase wedding bookings and generate leads, leveraging platforms such as Instagram, TikTok, and others, resulting in form fills on website- Cultivated and nurtured relationships with other vendors within the wedding industry, establishing collaborations and cross-promotions, amplifying brand visibility, and tapping into shared audiences- Responsibly managed and promptly responded to direct messages, inquiries, and comments, maintaining a high level of customer satisfaction and engagement- Conceptualized, produced, and published engaging Instagram Reels and TikToks, showcasing the brand's unique storytelling abilities, garnering consistent content and marketing tactics

- Prioritize guest satisfaction by ensuring high-quality service standards, resolving issuespromptly, and anticipating customer needs to create a memorable dining experience- Responsible for writing checks for distributors, tracking daily sales, and managingbudgetary controls to maintain cost-efficiency and maximize revenue- Engage with vendors to secure the best pricing and maintain positive relationships to ensure a steady supply of quality products- Analyze key performance metrics, such as sales, customer feedback, and employeeproductivity, to identify areas for improvement and implement strategies to enhancebusiness performance- Continuously strive to enhance the overall quality of the business, including servicestandards, menu offerings, and operational procedures- Foster a collaborative and motivated team environment, encouraging opencommunication, recognizing achievements, and providing constructive feedback

- Warmly welcome guests with a smile ensuring they are promptly served- Study and memorize over 65 menu items and popular cocktail recipes, dozens of local beers and wines in order to give quality recommendations to guests- Coordinate with a team to ensure a safe environment by regulating alcohol consumption and de-escalating conflict in a professional manner- Uphold all local and federal COVID-19 safety protocols including enforcing social distancing and sanitizing all stations of the organization

- Appointed a lead position in front of house- Trained and recruited other team members to ensure a professional atmosphere and make sure all team members were well prepared for the job- Memorized and understood knowledge of menu items, popular cocktails, and local beers to give great recommendations to clients- Maintained a safe environment by ensuring all local and federal COVID-19 safety protocols were enforced

- Memorized menu items and popular cocktail recipes, dozens of local beers and wines in order to give quality recommendations to guests- Verified that guests were of legal age to be served properly- Dissolved conflict by portraying a professional attitude at all times- Established professional relationships with colleagues and clients to ensure a warm, positive environment

Irving, Tx, Us

Little Rock, Ar, Us

- Cultivate meaningful and personalized relationships with customers, establishing trust and rapport to understand their unique cosmetic needs and preferences- Stay up-to-date on all promotional campaigns, product launches, and brand initiatives to effectively communicate and promote offers to customers- Proactively engage with customers, fostering loyalty and building a loyal client base for repeat business and referrals- Utilize product knowledge and expertise to recommend complementary products, effectively upselling to enhance the customer's overall shopping experience- Manage inventory levels to ensure product availability, restocking as needed, and minimizing out-of-stock situations- Create visually appealing and attractive merchandise displays that showcase products effectively, driving interest and sales- Consistently meet and exceed daily, weekly, and monthly sales targets, maximizing commission earnings through exceptional sales performance- Stay informed about current cosmetic trends, product innovations, and industry developments to provide customers with up-to-date information and recommendations