Gena Palm, Ed.D., Msw, Licsw Email & Phone Number

United States

Seattle, Washington, US

Supported and assisted customers in finding items including clothing, shoes, jewelry, etc. to feel and look their best. Active, engaging and high-performance team player.

Seattle, Washington, US

Worked part time until March 2019 when the store closed temporarily due to the pandemic. In June 2019 this location was closed permanently by the Company.

Leadership, management and direct supervision of four Joint Commission accredited residential treatment programs for adolescents ages 12-18. Development and implementation of annual operation and capital budgets, annual business plan, and risk management. Oversee the delivery of services and multiple service contracts. Provide support & supervision to four.

Kirkland, WA, US

Responsible for developing, supervising, and managing the agency's mental health and substance use disorder services for children, youth & their families between the ages of 0 - 24 including both community and school based services; Healthy Start, a home visiting program for young families.~ Member of the Executive Leadership Team~Integration of Mental.

With a passion for photography, this position provided me the opportunity to expand my knowledge of photography equipment and techniques and to share that with others...our customers! Sadly, this store closed in July 2016.

Seattle, Washington, US

Provided project management and support as the organization: ~ Conducted an Assessment of Human Resource Functionality. Provide results to Leadership team, identifying strengths and areas ripe for growth. ~ Completed the annual Joint Commission Focused Standards Review, insured that the organization knew its areas of compliance, and provided direction for.

Seattle, Washington, US

• Seattle Children's Home (see below) merged into Navos in 2012, as part of a strategic partnership between the two organizations. As CEO of Seattle Children's Home, I moved to Navos in the role of Chief of Child, Youth.
• Responsible for the CYF Division budget of $9.1M, which is 16.5% of the organization budget of $55M
• Key member of executive team tasked with building a redesigned campus, the Center for Children’s Behavioral Healthcare, from the ground up; designed buildings, created programs and established culture, working closely.
• Worked closely with legislators regarding policy development and impact, including providing legislative testimony and participating in legislative work groups

Seattle, WA, US

• Led strategy and operations for a nonprofit, JCAHO-accredited, mental health organization. Oversaw the provision of outpatient and residential treatment services, for youth from 2 to 21 years of age and families, while.
• Conducted an initial analysis of the clinical milieu and developed a plan to correct inadequacies and align programs with the agency’s mission; developed long-term program vision and marketing plans
• Reorganized the development and marketing division, created fundraising events and increased revenues; increased fundraising efforts by $250,000 annually with no rise in costs
• Improved clinical programming by adding evidence-based practices, including trauma-focused cognitive behavioral therapy; bettered agency’s financial position every year
• Completed two building remodel projects for residential programs, closed an unviable program and opened a pilot program
• Led employees and the board of directors through a merger and acquisition process with Navos

Taught "Human Resource Management for the Human Services" to second year MSW students.

Seattle, WA, US

• Drove strategic planning, operations, board, quality improvement and accreditation initiatives for a COA accredited nonprofit organization providing residential, special education and shelter care services to youth and.
• Recognized with the Eugene Stafford Award for Exemplary Leadership
• Expanded residential treatment program by adding three housing units, increasing capacity by 33%; up to 85% of youth returned home or transferred to less restrictive environments
• Facilitated math and reading level lifts of at least one grade level for 75% of special education students during one academic yearPromoted from Chief Program Officer (1999), Director of Quality Improvement and Staff.

Mount Laurel, NJ, US

Instructor for Developmental Psychology from 2002 - 2005

Ed.D., Child And Youth Studies, Management Of Programs

Msw, Social Work

Ba, Developmental Psychology

Education record