Genaro Lopez Palencia Email and Phone Number

Inspect and verify passenger documentation,Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations,Manage passenger baggage processing including handling and fee calculation if applicable,Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance,Direct passengers through Customs, Immigration, and Quarantine, as required,Make public address announcements as required,Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival, Comply with all federal, state, municipal, airport authority and carrier security requirements and Swissport SOPs and policies,Operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ ticketing software,Produce all required, work-related documentation,And other duties as assigned.

Experience servicing long term contracts for meetings, conventions and conferences for public and private schools,Experience with Data entry for clients informations and company computer system,Experience with local and federal Government sales and contracts,Significant experience with small and large companies,Research and analyze our competition within the four star hotel class. category.

Cafe Attendants provide food service to guests in various venues of the ship. Responsibilities include:Interacting with guests or fellow shipboard employees and/or being in the presence of guest contact and crew areas;Greeting guests; ensuring friendly, professional, and accurate service to guests during their meals;Presenting both food and beverage menus to guests;Suggesting menu options and appropriate beverages to entice guests;Becoming familiar with menu descriptions and beverage lists in order to discuss items appropriately with guests; and conduct oneself in a courteous and professional manner at all times.Cafe attendants follow USPH guidelines, environmental, and work place safety policies and procedures.Each shipboard employee may be required to perform all functions in various food and beverage service venues throughout the ship.Participating in all safety training sessions and drills.

While working for San Angel Inn, LCC at the Epcot Mexico Pavilion, I represented my country as a Food and Beverage host, during this time, I had the opportunity to work in Fast Food Operation, as well Full Service, which included a variety of positions such as cashier, expediter, seating host, stocker, runner and server.

Arranged for tours of potential events spaces,Experience with Data entry for clients information and company computer system,Experience with Microsoft Office & Sales Force,Extensive experience with local and federal Government sales and contracts,Experience negotiated Hotel sales for long term contracts,Significant experience working with small and large companies,Represented the agency at trade shows throughout Mexico,Provide costumer service to our clients which included: Quotes, reservations, agreements, sales, appointments, presentations.

Provided costumer service to our clients, which included: Quotes, reservations, cancellations, sales, appointments, presentations, airline reservations,Also marketing experience with Government contract for travel, events and conferences,Experience servicing long term contracts for meetings, convections and conferences,Additional responsibilities included Wedding package.Extensive experience with local and federal Government sales and contracts,Significant experience working with small and large companies,Responsibilities also included; Logistics for events, conferences, meetings and reunions,Assisted clients with VISA applications when necessary.