Genc Zeka Email & Phone Number

Detroit, Michigan, United States

• Manages on day-to-day Leasing business generated by Leasing Sales Representatives• Represents the company to the Notary offices throughout the territory of Kosovo• Pro-active in solving business issues and handling client’s requests• Responsible for individual and group targets• Prepares weekly and monthly reports• Advises potential customers about products/services• Helps customers prepare the necessary documents• Coordinates tasks with the group of Sales Representatives

Prishtinë

• Developed and implemented detailed research and analysis, extracting valuable business insight that informed the overall business growth strategy• Developed and presented business plans, successful grant applications, and data analysis • Crated roll-out and sales plans for new and existing products leading to 300% YOY growth• Maintained and fostered positive relationships with clients and suppliers • Owned and managed all financial reporting and international logistics• Reported to and managed relationships with government and regulatory authorities

Prishtinë

• Co-founded Kosovo’s first Microbrewery• Created first craft beer brand and sales strategy for new products•Developed and implemented strategic business plans and marketing strategies.•Review constantly the customer feedback and then suggested ways to improve the processes and customer service levels.•Managed and maintained a structured analysis of target markets, clients, and documentation in the CRM system.•Ensured that mew client will grow into a loyal customer base in specialist niche market by implementing a new loyalty program.•Improved the communication with the Marketing department to better understand the competitive position.•Prepared and delivered business review to the board of directors regarding progress. •Managed complex contract negotiations and communication with legal professionals.

Prishtinë

• Detected and eliminated fraudulent SMS activities• Developed and catalogued anti-fraud processes and modules• Prepared reports and conducted analyses on detecting fraudulent activities• Proposed creative processes to improve work procedures

Master Of Business Administration - Mba, Project Management

Business Management And Entrepreneurship