Mohamed Elgendy Email and Phone Number

- Develop and maintain a consistent tone of voice for customer-facing channels.- Collaborate with the UX design team on user flows and interfaces.- Conduct user research and usability testing.- Write clear and concise copy for product interfaces, error messages, validations and onboarding materials.- Work with cross-functional teams to align communication with business goals and user needs.

- Developed and nurtured relationships with key personnel and key business accounts to drive localization projects and exceed client expectations.- Created compelling marketing materials to showcase our localization services.- Developed and maintained pricing strategies and quotations for projects.- Responded to RFI's and RFP's from clients.- Collaborated with internal teams to ensure high-quality execution of localization projects.- Sought out new partnerships and collaborations with studios.- Provided strategic and creative solutions for complex localization challenges.- Conducted market research and competitive analysis to stay abreast of industry trends and identify areas for growth.- Developed and delivered informative and engaging presentations to internal and external stakeholders.- Represented the company at gaming industry events.

- Coordinated localization requirements gathering and analysis for gaming projects with clients.- Managed project schedules, budgets, and resources for game localization.- Monitored project progress and quality, and provided status updates to clients.- Solved cultural differences by amending text, visuals, and storylines to match the Arab world and ensured compliance with GCAM standards and guidelines.- Assisted in resolving issues, conflicts and difficult terms during localization process.- Worked closely with linguistic QA team to ensure linguistic and technical standards met.- Collaborated with in-house team and translation vendors to select appropriate translators and reviewers.- Negotiated rates and contracts with translation vendors.- Implemented and maintained localization processes and best practices.

- Managed our in-house translators and oversaw the translation of game content from English to Arabic.- Managed the budgets and schedules of the localization process.- Managed and helped conduct LQA testing of localised games.- Monitored market trends and player feedback to inform localization decisions.- Maintained relationships with external vendors and assisted in the development of the localization process.- Assisted in the selection of games with the greatest chance of success in the Arabic-speaking region.

Community Management:- Responding to messages and engaging with users on the ALTV platform and social media.- Filtering communications and providing user support- Generating daily community engagement reports and metrics.- Creating engagement in-house event ideas to bring in our influencer/creators and build a creative community.- Assist in the preparation and creation of user journeys and creative workshops for our creators.• Translation (as needed):- Translating between Arabic (MSA and Egyptian) and English as required.• Other creative input (as needed):- Providing input on UX design.- Suggesting show formats.- Offering input on marketing and social media strategies.

-Translated in-game text and tested new games.-Managed technical infrastructure and websites for online games.-Tested payment systems and verified functionality of daily systems, videos, and visuals.-Conducted QA on websites and in-game systems, reported errors and hacks to the hackshield company.-Tested game patches and ensured proper implementation, verified proper functioning of launchers and in-game systems.-Evaluated compatibility of setup files and provided technical support.

- Same localization and LQA specialist duties in addition to the following:- Created, translated and updated the website content and the community channels of our games.- Created templates for management announcements.- Attended meetings with our players for feedback and suggestions as well as engagement.- Managed the forums to make sure the content of the community is safe for our young-aged players’ base.

- Translated projects, such as games and marketing materials, from English to Arabic to make them fit for the Middle Eastern market.- Informed our decision makers of cultural differences between our Arab culture and the Western culture.- Supervised and trained our new translators.-Translated website and social media content for our games' social channels and forums.- Reviewed translations and created test material for potential translators.- Checked in-game texts to make sure it appears properly.- Assisted with translations and participated in management meetings with the players of our game communities.