Gene Ann Vanwoerkom Email & Phone Number

Brigham City Utah

Create Operational & Leadership training for Walmart Stores US, Walmart Academy, Call Center and Supply Chain in an Agile environment and using multiple modalities - ILT, Handheld device, and Personal device. This training was delivered to hourly associates, hourly supervisors, and Salary Management in Walmart stores US. - New Store Manager Academy- Supply Chain Operations- Just in Time training on personal devices

Bentonville Arkansas

End to end Project management, where I designed and developed CBL (Computer Based Learning) for Walmart Stores, Transportation, WM Canada, WM China, WM Home Office and Sam's Club. Customer facing, edit & review, collaborated with 3rd party vendors, delivered to Global Ethics, Employment Compliance, Legal, Privacy, Safety, Food Safety partners and hosted on the GLMS (Global Learning Management Service) for up to 2,300,000 associates globally.- Revamped and created training, training modality, direct On the Job training for Centralized hiring. Developed 'Easy Speak' method for conversational training delivery.- Developed new associate Orientation 'Welcome to Walmart', using animators to create engaging HR policy videos, and created a celebration atmosphere during that one day experience.- Created Small Format training in new store set-ups, using hourly supervisors as the trainer and conducted on the job training in real life situations. Introduced cross-training throughout the small formats for all associates and continuing operational training.- Developed, scripted, filmed, edited and launched 230 Pathways videos for new associate Onboarding in Walmart Stores US training over 1,000,000 associates and decreasing turnover by 59%.

Responsibilities included financial, Merchandising, inventory, training, compliance, and sales for Electonic, Photo, Cell Phones, Financial Centers and Layaway for a 12 Walmart stores Market with a sales budget just over 1 billion dollars. Supporting Home Office implementing new programs and directives, manage and move inventory to stores with higher sales or with specific needs. Manage across the market to improve sales, develop associates, improve the customers experince.

Western Division

Training hourly supervisors and external hires for 4 1/2 years how to manage a Walmart area of the store as a member of management through a 17 week course in a Walmart store. Using hands on experiences in the store in each area of GM and Fresh. Also introducing to Cash Office, Safety, Accounting, HR, Claims and Receiving.Facilitated 6 week training to Assistant Manager trainees, evaluated performance and recommended for advancement. - National web-based training for PSP - Sustainability training courses to upper management in stores.- Facilitated pilot and launch of Best Patient Experience in partnership with 1-800 Contacts nationally to Vision Operators/Managers, Regional, Divisional and Executive Leaders.- Created retail training for India Cash & Carry Stores working with Franchisee.- Upon request would conduct performance consulting and RCA for under-performing stores working with Executive management, US Dept of Agriculture, and other agencies.

Store Assistant Manager responsible for specific areas of the stores, operate total store hiring, operations, customer service, financial accountability for cash services and bank deposits, safety for customers and associates, merchandising, conduct & write associate evals, conduct SWAS meetings monthly, touring with department managers and management, inventory prep, etc.,

Direct Furniture Sales.

Education record

English/Language Arts Teacher Education

Education record