Gene Cevallos Email & Phone Number

United States

Estados Unidos

• Led a team of 23 employees in packaging, palletizing, and shipping up to 800 pallets per day.• Managed customer order pickups, addressed service delays promptly, and maintained effective communication with customers to ensure satisfaction.• Facilitated communication between departments and branches.• Evaluated team members' performance and productivity, provided feedback, and implemented corrective actions. • Oversaw internal operational standards and productivity… Show more • Led a team of 23 employees in packaging, palletizing, and shipping up to 800 pallets per day.• Managed customer order pickups, addressed service delays promptly, and maintained effective communication with customers to ensure satisfaction.• Facilitated communication between departments and branches.• Evaluated team members' performance and productivity, provided feedback, and implemented corrective actions. • Oversaw internal operational standards and productivity targets. • Analyzed workloads, planned tasks, and delegated responsibilities to achieve daily departmental goals.• Provided training and onboarding for new hires in picking and shipping processes and procedures.• Worked closely with team members to troubleshoot errors and maintain accurate order processing.• Organized and led daily team huddles to review procedures, safety topics, and management communications.• Analyzed department metrics and performance, reported findings to management.• Partnered with representatives from different third-party carriers to arrange and schedule shipments. • Conducted root cause analysis in problem areas to identify and resolve issues. • Ensured a safe working environment by enforcing safety protocols, leading training sessions and promptly addressing hazards. Show less

45 Brunswick Ave, Edison Nj 08817

Puerto López, Manabí, Ecuador

Guayaquil, Guayas, Ecuador