• Recruit, interview, coach, supervise and evaluate staff based on measurable company objectives• Resolve all customer service complaints related to product and delivery• Manage warehouse and delivery operations, including receiving product and inventory control• Facilitates training for associates on product knowledge and best sales practices• Applied knowledge of controllable expenses such as payroll and maintenance charges• Extensive work with Bureau of Worker's… Show more • Recruit, interview, coach, supervise and evaluate staff based on measurable company objectives• Resolve all customer service complaints related to product and delivery• Manage warehouse and delivery operations, including receiving product and inventory control• Facilitates training for associates on product knowledge and best sales practices• Applied knowledge of controllable expenses such as payroll and maintenance charges• Extensive work with Bureau of Worker's Compensation (BWC) including safety grants, premium reduction and working with injured employees• Developed and wrote position descriptions and store handbook• Manage a delivery truck fleet of eight trucks including the acquisition, maintenance, and disposition of them• Negotiate and set-up contracts with scrap dealers to get premium dollars for old appliances• Organize a variety of different events, including sales events• Write purchase orders and order delivery accessories for company Show less