Very successful and motivated technical sales professional consulting with Fortune 500 companies for Contact Center and Unified Communication solutions. Also experienced in the Health System and Retail Pharmacy vertical.My responsibilities have included engaging with IT, business leaders, pharmacy management , and executives to discover issues constraining their business objectives. Responsible for the design of the solution and to align the portfolio of products and offerings to match identified requirements. Validate that the existing and new architectures are compatible in supporting the complete solution. Validate the software applications being deployed are compatible with existing applications. Confirm that the available APIs support the elements needed to provide the solution.Developed the bill of material requirements and validated quotes for accuracy and pricing.Created the scope of work and professional services pricing for the deployment and validate effort and pricing. Responsible for design documentation including As-Designed documents using Microsoft Visio drawings and document the solution in a Microsoft Word solution report. Responsible for ensuring that the solution passes technical compatibility thresholds for virtualized premise-based and Cloud-based architectures and that the design is in alignment with the customer's expectations of the solution. Interact with finance teams to develop ROI reports that confirms the solution can meet or exceed the customer's hurdle rate for consideration. Assist in developing TCO comparisons to current state and deliver the analysis to the customer.Being a Trusted Advisor to the customer and acting as a customer advocate within the organization to ensure that the customer's concerns and requirements are met. Sometimes this means going against standard processes which are in need of review and updating to better align with our customer's changing requirements and expectations. Ensure that the solution was deployed as designed with the full support of the organization to create a longtime customer relationship with outstanding Customer Satisfaction and Net Promoter scores.I have the ability to work productively and collaboratively in a leadership role or as a member of a high performing team. I have excellent mentoring, motivating, communicating, and listening skills.