Gene Phillips

Gene Phillips Email and Phone Number

Eastern Region Sales Executive @ TRUNO, Retail Technology Solutions
lubbock, texas, united states
Gene Phillips's Location
Trussville, Alabama, United States, United States
Gene Phillips's Contact Details

Gene Phillips personal email

n/a

Gene Phillips phone numbers

About Gene Phillips

Gene Phillips is a Eastern Region Sales Executive at TRUNO, Retail Technology Solutions. They possess expertise in skilled in job scheduling for national contracts, performing complex maintenance and repair on pos equipment, strategically managing service technicians with sla performance, senior regional service manager.

Gene Phillips's Current Company Details
TRUNO, Retail Technology Solutions

Truno, Retail Technology Solutions

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Eastern Region Sales Executive
lubbock, texas, united states
Website:
truno.com
Employees:
228
Gene Phillips Work Experience Details
  • Truno, Retail Technology Solutions
    Sales Executive - Technology
    Truno, Retail Technology Solutions Nov 2012 - Present
    Trussville, Alabama, United States
  • Spartan Computer Services
    Senior Regional Manager
    Spartan Computer Services Jul 1993 - Nov 2011
    Trussville, Al
    Responsibilities included: • Overseeing seven Southeastern states, the Ohio Valley, and the Pacific Northwest by supporting Service Technicians on customer sites with professional skills and parts for repair. Advising on hardware and soft skills needed to build customer relationships under certain Service Level Agreements (SLA’s).• Directing and managing a team of twenty Field Service Technicians and three Area Supervisors. This included daily SLA performance, workload monitoring, balancing and meeting customer expectations. Responsible for all hardware and software support directly related to client issues.  Strategically managing Service Technicians with SLA performance. This included providing timely, relevant information to those who needed it.  Communicating weekly status reports to the Vice President of Service. Enhancing team productivity and morale through creative coaching and mentoring. Performing complex maintenance and repair (break/fix) and testing on all POS equipment including NCR, IBM, etc and all peripherals. Traveling nationwide and successfully recruiting Field Service Technicians as needed for client contracts. This included advertising open positions, interviewing potential candidates and hiring new employees. This process included coordinating with Human Resources to secure necessary employment documents for background checks and drug screening. Employee counseling including records of discussion, discipline warnings and etiquette in the work place. Versed in rewarding good performance and reviewing employees for yearly and bi-yearly performance evaluations to determine merit increases.

Gene Phillips Skills

Skilled In Job Scheduling For National Contracts Performing Complex Maintenance And Repair On Pos Equipment Strategically Managing Service Technicians With Sla Performance Senior Regional Service Manager

Gene Phillips Education Details

  • Alabama College Of Technology, Birmingham, Alabama
    Alabama College Of Technology, Birmingham, Alabama
    Computer Hardware And Electronics

Frequently Asked Questions about Gene Phillips

What company does Gene Phillips work for?

Gene Phillips works for Truno, Retail Technology Solutions

What is Gene Phillips's role at the current company?

Gene Phillips's current role is Eastern Region Sales Executive.

What is Gene Phillips's email address?

Gene Phillips's email address is ge****@****ter.net

What is Gene Phillips's direct phone number?

Gene Phillips's direct phone number is +180653*****

What schools did Gene Phillips attend?

Gene Phillips attended Alabama College Of Technology, Birmingham, Alabama.

What skills is Gene Phillips known for?

Gene Phillips has skills like Skilled In Job Scheduling For National Contracts, Performing Complex Maintenance And Repair On Pos Equipment, Strategically Managing Service Technicians With Sla Performance, Senior Regional Service Manager.

Who are Gene Phillips's colleagues?

Gene Phillips's colleagues are Justin Rara, David Sherrill, John Jennings, James Wilson, Ryan Nulph, Peter Paluszak, Kyle Montano.

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