Gene Walker

Gene Walker Email and Phone Number

Field Research Coordinator @ Advantage Group International
Charlotte, NC, US
Gene Walker's Location
Charlotte, North Carolina, United States, United States
About Gene Walker

I am currently an Office Lead, with more than fifteen years of providing strong leadership, and developing high performance teams of customer service and hospitality professionals while building back-end systems and recording analytical data using spreadsheets and other software tools. I am a dedicated, energetic and technologically advanced professional with a keen talent for providing a level of work that exceeds expectations.

Gene Walker's Current Company Details
Advantage Group International

Advantage Group International

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Field Research Coordinator
Charlotte, NC, US
Employees:
36
Gene Walker Work Experience Details
  • Advantage Group International
    Field Research Coordinator
    Advantage Group International
    Charlotte, Nc, Us
  • Cleardefense Pest Control
    Office Lead
    Cleardefense Pest Control Jan 2024 - Present
    Charlotte, North Carolina, United States
    • Manage consumer accounts, improving KPIs and ensuring customer satisfaction.• Supervise employees to meet KPIs, utilizing spreadsheets for accounts receivable, and customer data management.• Demonstrate exceptional time management skills and led the team to exceed expectations and provide training.
  • Emerald Distributing Llc
    Administrator
    Emerald Distributing Llc Feb 2023 - Jan 2024
    Charlotte, North Carolina, United States
    • Managed business accounts and addressed customer issues to improve KPIs and maintain satisfaction.• Utilized Odoo to efficiently manage all accounts and demonstrated exceptional time management skills.• Led the team by exceeding expectations and fostering open communication with supervisors.
  • Camden Property Trust
    Sales And Leasing Consultant
    Camden Property Trust Feb 2022 - Feb 2023
    Charlotte, North Carolina, United States
    • Converted prospects into residents by effectively showcasing property features and benefits• Managed resident issues promptly and efficiently to ensure high satisfaction levels• Demonstrated exceptional time management skills to handle multiple tasks simultaneously• Maintained property cleanliness and organization to create a welcoming environment for residents
  • Sealed Air Corporation
    Customer Experience Partner
    Sealed Air Corporation Feb 2020 - Feb 2022
    Charlotte, North Carolina Area
    • Utilized SAP to manage customer data, resolving conflicts with agility• Communicated effectively with team and supervisors, managing customer accounts• Demonstrated an owner's mentality, leading by example and providing outstanding service
  • Hiatus
    Director Of Operations
    Hiatus May 2017 - Nov 2019
    Charlotte, North Carolina Area
    • Oversaw operations of an expanding startup financial technology company in Charlotte, NC• Recruited, managed, and motivated employees while handling sensitive customer information with care• Coordinated inventory orders, developed back-end programs, and managed P&Ls
  • Hiatus
    User Advocate
    Hiatus Jun 2017 - Jan 2018
    Charlotte, North Carolina Area
  • Apple
    Technical Support Specialist
    Apple Feb 2014 - Aug 2017
    Greensboro, Nc
    • Provided exceptional customer service and technical support for Apple and Windows products• Identified and troubleshooted issues with Apple and Windows products• Recommended and up-sold Apple products to customers• Adapted rapidly depending on the situation

Gene Walker Skills

Wireless Mobile Devices Telecommunications Computer Network Operations Gsm Cellular Communications Networking Voip Call Centers Customer Experience Wireless Networking Wireless Technologies Lte Umts 3g Ip Cdma Managed Services Network Design Mpls Computer Repair Construction Engineering Five9 Avaya Products Business Meetings It Consulting Apple Products Microsoft Office Technical Support Data Entry Confidentiality Customer Service Leadership Management Microsoft Excel Microsoft Word Team Building Sales Microsoft Powerpoint Public Speaking Contact Center Management Contact Center Operations Business Strategy P&l Analysis P&l Management Kpi Dashboards Kpi Implementation Kpi Reports

Gene Walker Education Details

Frequently Asked Questions about Gene Walker

What company does Gene Walker work for?

Gene Walker works for Advantage Group International

What is Gene Walker's role at the current company?

Gene Walker's current role is Field Research Coordinator.

What is Gene Walker's email address?

Gene Walker's email address is ge****@****air.com

What is Gene Walker's direct phone number?

Gene Walker's direct phone number is +170496*****

What schools did Gene Walker attend?

Gene Walker attended North Carolina Agricultural And Technical State University, Triton High School.

What skills is Gene Walker known for?

Gene Walker has skills like Wireless, Mobile Devices, Telecommunications, Computer Network Operations, Gsm, Cellular Communications, Networking, Voip, Call Centers, Customer Experience, Wireless Networking, Wireless Technologies.

Who are Gene Walker's colleagues?

Gene Walker's colleagues are Jason Brown, Taylor Krenzke, Davis Cornwell, Connor Pompilio, Jeff Sirrine, Blake Boyd, Chance Rodriguez.

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