Accomplished technical leader with experience achieving organizational growth through project management and product development initiatives across various sectors. Expertise with leading teams in Service Delivery, Enterprise Technical Support, Virtual Infrastructure Support, Professional Services- Consulting, Cloud Infrastructure Services, Enterprise Mobility, Data Center Support, IT Projects.Throughput my career, I have proven track record in leading global large scale portfolios and complex programs from inception to completion within restricted timelines and budgetary constraints. I have credible history of success transforming challenges into high quality products whilst devising effective solutions and improving customer experiences.I have ability to provide high level technical support and customer service, understanding business needs and demonstrating a willingness to learn and identify areas to improve current processes and technologies. I have strong technical background and excellent understanding of modern technologies such as Cloud, SaaS and Virtualization.My strengths are built on years of experience in managing complex, multiple work stream projects. I know when something needs immediate action, how to prioritize, and how to organize and motivate a team to keep them driven. My experience ranges from hardware, software, and external programs. I am able to adapt to different types of development styles, objectives, and processes. Being adaptive and creative is the key to getting the job done. I can help teams and businesses meet their goals by leveraging all that I have learned about people and planning using my foresight in thinking ahead, making decisions, prioritizing, and executing action plans.Working extensively at Board level, I have been instrumental in influencing business-critical decisions and in transforming the theoretical concepts of thought leaders into practical solutions. I have also played a lead role in defining and delivering the strategy and direction of new and existing business operations to facilitate growth and development in hugely competitive markets.To find out more, please connect with me or send me an InMail.Key Areas of expertise: Implementations, Managed Services Delivery, Account Management, Escalation Management, Product Management, Technical Support, Business intelligence, Project Management, Business development, Financial Industry, SaaS, Agile/ Scrum Methodology, Team Building and Personnel Development
Listed skills include Enterprise Software, Agile Methodologies, Business Intelligence, Software Development, and 46 others.