Gene J. Kim Email & Phone Number

Kirkland, Wa, Us

Seattle, Washington, United States

Greater Seattle Area

• Manage 3 teams (Customer Service, Customer Engagement, HR & Administration), as well as 6 manager-level reports, in the design, implementation, and support of new operational policies and procedures essential to scaling corporate operations to meet growth • Lead operational streamlining efforts and defined a series of new KPI targets to ensure employees were clear about goals/expectations and to enable increased data-driven decision making by leadership• Recruited and trained numerous new hires to fill needed roles, including a Marketing Manager, Sales Manager, Customer Engagement Manager, and Customer Service Manager — as well as promoting an internal employee to HR Manager• Drove the selection and deployment of new company-wide software to support growth, increase efficiency, and add needed new functionality• Championed the implementation of a new performance evaluation system, SOPs, performance matrix, and set of company-wide business goals and core values• Advise ownership on key sales and marketing decisions including the launch of new services, adjustment of pricing levels, and strategies for partnering effectively with top B2B customers• Playing key role in adapting the company to meet the unprecedented challenges deriving from the COVID-19 pandemic

Seattle, Wa

• Recruited out of industry to help develop/grow SPU’s School of Government, Economics, and Business; serve as a member of a 5-member Leadership Committee focused on charting the school's future path and making critical strategic, operational, and finance decisions.• Built an initial strategic plan for the School that clearly outlined the vision, mission, and values of the organization, in addition to establishing several key strategic and operational initiatives.• Served as project manager/executive producer of a three-year, four-part documentary film and online coursework project requiring deep collaboration with an external party (filmmakers) and numerous internal departments including Legal, University Communications, Academic Innovation, Finance, and University Advancement.• Refined strategy for the Center for Integrity in Business (CIB) and raised close to $1 million, to date, with plans to launch an additional major fundraising campaign to support sustainable operations of the center.• Launched multiple new continuing/professional education certificate programs targeting business professionals with an emphasis on business ethics and integrity. Certificate programs offered include Data Analytics, Cybersecurity, Project Management, and Human Resources Management.• Sourced, negotiated, and manage Partnership Agreements with several top universities in Asia, collaborating on the launch of short-term executive programs focusing on "Innovation & Strategy in the IT Sector" in the greater Seattle area.

Greater Seattle Area

• Prepared a comprehensive strategic growth plan for the school of business at UW Bothell covering undergraduate programs, MBA programs, custom executive education programs, and additional global initiatives

Seoul, Korea

• Held series of executive roles with the 5th largest ingot/wafer manufacturer in the world and the largest photovoltaic (PV) company in Korea, listed on the KOSPI with ~$US 450M market cap and 1.6GW of production capacity.• Took the company public on Korea’s main stock exchange (KOSPI) and successfully raised $US 95M through an IPO in October 2011 despite difficult financial market conditions, both in Korea and globally. • Grew company’s revenue 8.4x from $US 60M (2008) to $US 510M (2011), in addition to boosting operating profits 3.5x from $US 11 (2008) to $US 40M (2010). • Negotiated, closed, and executed more than $4B in long-term sales contracts with major customers.

Seoul, Korea

• Led all departments within the company aside from Production, R&D, and Sales; oversight included Planning, Finance, Accounting, Legal, Investor Relations, Human Resources, and Procurement.• Successfully raised $US 40M by issuing series A preferred redeemable shares in 2009 and $US 50M by issuing series B preferred shares in 2010, prior to IPO. • Led negotiations of critical equipment and supply contracts with large multinational companies based in USA, Europe and Asia, crucial to expanding capacity and meeting production requirements.

Seoul, Korea

• Responsible for delivering revenue (~$US 50M) and meeting aggressive profitability targets by driving overhead reduction initiatives and reviewing the profitability of each and every client contract.• Restructured the company to meet rapidly changing market dynamics, implementing cost reduction measures and redundancy programs resulting in a turnaround of profitability -- excluding one-off costs associated with redundancy program.• Led a major integration project involving three network agencies (Diamond, Ogilvy & Mather, and Bates) to improve business performance and scalability, pool resources, and improve specialization while reducing duplication and waste.

Seoul, Korea

• Held C-level role with the largest software company in Korea, offering a similar product line to MS Office suite and various web-based services. • Turned around the company after three years' of consecutive losses nearing $US 100M; posted $US 5M profit in 2003 and $US 10M in 2004, transforming the company's financial performance in a manner that led the company to attain one of the highest operating profit ratios on the KOSDAQ stock exchange, a 0% debt ratio, and more than $US 40M in cash reserves.• Improved the company’s operating profit margin drastically (3% in 2002 to 33% in 2004) by reducing company’s operating cash expenditures in non-core areas and restructuring the company’s workforce.• Nominated and selected as "CFO of the Year" by the Korea CFO club in 2004 for the success of the above turnaround efforts.

Seoul, Korea

• Served as country GM for one of the largest B2B internet-based service companies at the time, specializing in reducing clients’ purchasing cost via real-time reverse internet auctions; the company was founded in Pittsburgh, PA and later acquired by Ariba.• Led a successful start-up operation by signing contracts with leading Korean and multi-national corporations operating in Korea, delivering significant cost savings in clients’ procurement spend.• Grew/scaled the operation to 20+ employees and met US$5 million revenue target for the first year of operation.

Sydney, Australia And Seoul, Korea

• Spent 4 years as a consultant, financial analysis, and PM within this elite global consulting firm, serving a mix of high-profile clients throughout the APAC and ANZ regions.• Managed value chain deconstruction analysis and strategic positioning for an incumbent Australian telco firm.• Developed solutions to improve punctuality for the leading Australian airline following detailed root cause analysis.• Analyzed cost savings opportunities in overhead organizations, including the HQ of a leading Australian mining company.• Developed vision and future business strategy for a medium-size Korean brokerage and investment company.• Analyzed revenue and cost structure for the leading Korean PC manufacturer.

Executive Mba, Strategy And Entrepreneurship

Mba, General Management, Finance

Ba, Business Administration