I am a Technology & Operations Leader with extensive experience in product management, digital innovation, strategic planning, and process improvement. I help companies implement technology initiatives that increase customer growth & satisfaction, improve retention, and drive EBITDA Growth. ✓ DIGITAL INNOVATION - Designed and executed a new and unique technology approach to achieve and maintain Payment Card Industry PCI-DSS compliance requirements. This unique approach reduced the implementation time from three years to less than one year and reduced cost to below the $2M budget.✓ TECHNOLOGY & OPERATIONS EXCELLENCE - Designed, implemented, and managed an investor ERP system to achieve a competitive advantage that delivered comprehensive quarterly reporting for investors that provided detailed forecasting of investor returns and cash flows and saved 4,000 man hours per year.✓ PROCESS DESIGN & IMPROVEMENT - Developed a new manufacturing quality system for an energy company that increased inventory turns for their manufacturing center from 3.6 to 35 while reducing inventory levels by 80%.✓ STRATEGIC PLANNING & EXECUTION- Created and implemented a strategic plan that included the development of a digital application that resulted in a high user satisfaction (rating of 4.7 out of 5.0) and an increase in recurring revenue by more 7X. ✓ SERVANT LEADERSHIP - In addition to ongoing job responsibilities, developed an operational cost restructuring project plan that was approved by the board of directors. Cost savings of more than $500K annually.Are you a forward-thinking professional who would benefit from connecting with a proven, principle-based Technology & Operations Leader to help you achieve your goals? I’d like to connect with fellow professionals to explore new ways of improving business processes with the latest in technology. I look forward to meeting and talking with you!Gene