Gene Mongello Email & Phone Number

Durham, Nc, Us

Mclean, Virginia, Us

Proficient with JDSU 5800 Test set.Including: 1Gig E and 100<> Mbps requirements and SAM Complete · Knowledge and experience working Alcatel 5600, Ciena 6500 Products Family (Packet and Optical)° Knowledge and experience with Accedian and Overture NID’s including intergrations and test and turnup.· Experience with field-based work in POPs, carrier hotels, data centers and Central Office environments· Extensive DWDM(ROADM) and SONET experience is essential· In depth knowledge of MEF and CE2.0 Ethernet products and standards, including y.1731 statistics collection, y.1564 testing.· In depth knowledge of connection oriented Ethernet standards including MPLS-TP, G.8032, PBB-TE.· In depth knowledge of industry protocols including IP, MPLS, OSPF, ISIS, BGP, VRRP, VLANs, Spanning tree, 802.1q trunking and class/service standards· TL1 and/or Element Management System experience· Solid optical troubleshooting skills using OTDR, OSA, BERT and optical power meters· Passive, active OADM & ROADM DWDM systems· Ethernet, IGPs, bridging, routing, and switching· Broad understanding of optical theory, transport technologies and the operation of optical transport systems (including SONET, SDH, DWDM)· Strong knowledge of SONET networking, ring and partial mesh network topologies

Vancouver, Bc, Ca

My tasks included a wide range of optical Installation and Maintenance of Optical Network Equipment, LAN/WAN Equipment, and Wireless Base Station equipment such as, but not limited to: Performed installation, repair, configuration and testing on various customer facing routers/switches as well as CO/POP transport equipment including Ciena, Fujitsu, Infinera, Cisco and similar products supporting customer optical, electrical, voice and data services Provided a high level of customer service ensuring that any escalations or concerns are completed as requested and addressed in a professional and courteous manner Provided Smart hands and installation support, testing and commissioning of various optical and electrical platforms Coordinated activities on site including site surveys, cabling (electrical and optical), power, and equipment installation Performed appropriate tests on most signaling platforms including optic carrier (OC-3) to dense wavelength division multiplexing (DWDM), running RFC test on a variety of circuits 1Gig to 100GigHands on experience with JDSU/Viavi 5800 or 6000 test sets and optical time domain reflectometers (OTDR)Repair and maintain customer equipment to ensure optimal performance; including mostly restoration activities but also preventative maintenance and installation activities Operated hand tools and power tools in a safe manner Performed other related duties as assigned

Service and installation of Retail alarm systems including, dressing rooms, emergency exits, front and rear burgler sensors for entrances and security motion detectors. Power supplies vary from AC 12 and 24 volt to DC -24V.

Chappell Hill, Tx, Us

Responsibilities range from VoIP and Digital LAN/WAN config and install to router, switch and low voltage TCOM projects. In addition,configuration of retail POS and security installation come into play periodically.

Installation and turn-up of Cisco 891F routers, Zyxel modems, CradlePoint4G wireless modem and activation of Verizon SIM cards through Hughes Net GUI

Responsibilities include:• Installation and power-up of PEP Models 1500 and 2000 Electric Car charging stations.• Connecting and testing Dual Phase/220 VAC to units and verifying consistent and safe power flow to customer’s vehicles.• Manage and confirm Ethernet connection to verify WAN/LAN analysis to NOC.• DE-installations and testing of faulty units, and securing power supply to ped-estal to insure safety of area until re-installation of power charger.• Test and confirm readings regional PEP Car Charging Stations to ensure safety and recommend upgrades if necessary.

Austin, Texas, Us

• Support the evaluation and verification of Intel S2600GZ and S2600GL Families models: Phoenix, Krylin and Dragon – 12 and associated hardware.• Configured S2600GZ/GL4 (with 16 / 24 DIMMs) servers and modular systems with EFIMTA-FW updates and firmware. Tested hardware, software, product specific training, and documentation and provided Customer updates.• Executed On Site Verification (OSV) diagnostics on various Intel S2600G Servers including; Motherboards, Coprocessors, Accelerators PCI risers, RAID’s and NIC’s.• Generated weekly reports detailing OSV results with high level summary at the end of each month.Specialzations• Functional electronic testing and visual inspection to specified criteria with Basic electronic knowledge, with ESD/EOS controls• Basic computer software knowledge, such as Windows 2008, Word, Excel, e-mail was re-quired.• Variety of electronic, mechanical, and electromechanical tests on electronic systems, subas-semblies, and parts to ensure unit functions according to specifications or to determine the cause of unit failure, using electronic test instruments • Read test schedules, work orders, test manuals, performance specifications, wiring diagrams, and schematics to determine testing procedure and equipment • Required to calibrate test instruments according to specifications. • Conferred with engineers, technicians, production personnel, and others regarding testing pro-cedures and results and to resolve problems • Required to explain and demonstrate testing procedures to other workers.• Handled test hardware and software maintenance issues and upgrades through the direction of Customer.

Tulsa, Oklahoma, Us

GDH Consulting/Del Haize/CiscoTulsa, OK. July 2012 to November 2012Field Service EngineerCustomers: Food Lion and Sweetwater Distribution Centers throughout the continental United States.Responsibilities included:Performed Rack & Stack in a Datacenter environment.- Installed Cisco 5500’s Firewall elements in pre-determined rack location.If that location wasn’t adequate, would customize to fill the POC requirements.- Installed Ethernet Line Cards into Cisco 6500 Data Switches. testing basic functionality on the 6500 that is already in place.- Use of basic hand tools, cordless drill, LAPTOP patch cords, floor puller, flashlight, extra rack screws, cable ties, digital camera or cell phone with camera, ESD Strap (Electro-static Discharge)- SOW was provided by Cisco.- Went through walk-through with POC on-site to facilitate new operations and workflow.- Deployed from site to site, much of the work was done after hours (4-6am or 6-8pm unless otherwise noted)

DWDM Migration Project entailing moving all live traffic off the existing OC192 fiber platform to the new DWDM fiber platform. Circuits that involved during this migration are: DS1 -> 73DS3 -> 17OC3 -> 04OC12 -> 003100MB GigE -> 0310G -> 03 Required Skillset: Migrating transport circuits such as DS1, DS3, OC3, O12, OC48, FE, GigE, etc … Knowledge on building transport cables such as Cat5, Cat6, coax, wire-wrap, optical jumpers. Experienced with light meters, test sets and infrastructure (T-Bird 310 and JDSU 8000 test sets) Work with NOCC, GNOC and TNOC operation centers Understanding and have access to Service Center RFC, SRS, CID, MDL and NOtA-CP (Circuit Provisioning), NOtA-OM (Projects), NOtANEI (M6), maintain local in house circuit data bases and circuit drawings Understanding line coding and framing of DS1, DS3, fiber links Network timing, transparent framing and data center master GPS clocking platform Understanding and adhering Data Center Preferred Connectivity Methods Document Handle the total scope of PM and engineering of migrating circuits from an existing SONET platforms to a new DWDM platforms. LOA and SCFA descriptions D4 channel banks and CSU BEAS platforms, Optera Metro 5100, ANDA 400 and Adtran 6100 for delivering GigE circuit de-marcs Responding to TAR forms from associated PM and engineering groups

Fairfield, New Jersey, Us

Responsibilities include: System Implementation and Configuration AVAYA 8300C/G700/G350 Media Gateway VoIP switches. • Version 5.2.1• Installation of Hubs and/or Remote Branch Systems.• Program Communications Manager Servers and/or Branch Gateways.• Program digital, analog ports and software translations.• Perform Hardware and Software upgrades (Firmware, patches etc.)• Maintain Installation Checklists and update processes.• Perform Operation Readiness and User Appectence Testing.System Changes and Updates • Program system configuration changes, additions or deletions.• Add or remove telephones.• Add, change or delete software.• Program requested feature changes.• And or remove system circuits.• Configure SIP, PRI and analog system trunks.• Rack, Stack, and Power Cisco/6500/10gb and Cisco/4500/102MppsTelephone • Perform break/fix services on IP telephones.• Replace telephones.• Configure and/or register telephones.• Troubleshoot and problem diagnoses problems during installation.• Coordinate and act as focal point for problem resolution involving Service Provider.Voicemail Support • Program hardware/software system configurations.• Hardware/software version upgrades.• Password resets.• Program feature changes.• Add or delete user mailboxes.• Add or delete distribution lists

Basking Ridge, Nj, Us

Contractor/Verizon Business GENOC/Department of Homeland Security/DHSCary, North CarolinaPBX/Network EngineerThe position entails working remotely from the Verizon Business GENOC/Department of Homeland Security/DHS location in Cary, NC.Provide support to end users associated with The Department of Homeland Security (DHS) US Army, US Forestry Service and the US Coast Guard including other agencies under the monitoring and management for DHS on a variety of issues. • Identify research and resolve technical PBX problems. • Respond to telephone calls, emails and personnel requests for technical support. • Documents, track, and monitor the problem to ensure a timely resolution. • Responsible for maintaining and troubleshooting PBX workstations, systems, and light server administration on variety Legacy PBX platforms. • This position requires excellent communication skills as much of the time is was dealing with end-users of our clients. • Providing a superior implementation service.• Engineering a superior network that provides the best technical solutions• Implementing engineering enhancements and operational improvements to the DHS network• Evolving the DHS Network Operations Center into a truly proactive network management center that identify and resolve network impacting anomalies before they disrupt our customers ability to conduct business

o Installed and powered AVAYA S8300C PBX VoIP o Provisioned AVAYA G700 LSP Media Gateway Servers.o Installed and commissioned 60 AVAYA 9620 IP stations. o Provisioned MM710B E1/T1Media Module.o Implemented CMS5.1.2 Linux Unity Software.o Installed and tested DS1 Loopback Jack 700A ROHS.o Trained customer on basic operations of VoIP phone system

Clarendon Hills, Illinois, Us

 Installation and commissioning of Option 11C Telecom network. Voicemail and Call Tracking. Multi-strand fiber installation and terminations both Single mode and multi-mode.  OTDR testing to OC-3 and OC-12. Copper cable testing and documentation. Installation of external raceway for future POP and PBX  Design and building of network closets.  Dressing of racks, patch panels and wire management. Prepare and document all installations to include cable properties, cable paths, and after installation testing results. Installation of all types of multi-media cable and terminations.  Coax testing and documentation.  Terminations on 110 & 66 blocks.  Reading of Blue prints and network schematics. Managed change orders.

•Testing requirements include: Running/verifying optical fibers (interbay, intrabay, and to/from LDF) performing OTDR, testing and adjustments.•MRTG (Multi Router Traffic Grapher)•Performed optical back reflection measurements, commissioning and provisioning.•Terminal and OLA SONET network elements to MCI/Verizon standards, troubleshooting and resolving equipment problems, aligning orderwire, labeling equipment and fibers per Verizon Business guidelines.•HP OpenView Network Node Manager (NNM) v7.5x 2)•Verifying housekeeping alarms via VBN Management Center and implementing correction procedures.•End-to-End BER performance at the OC-192 and OC-48 rates.•Training and experience on Siemens ULH, Nortel 6500 and 4500, CIENA CoreStream and Nortel OC-192LH and OC-48.

Business, Parks And Recreation Management

Parks, Recreation And Leisure Facilities Management

Geography, Elementary Education

Bachelor Of Applied Science - Basc, Geography Teacher Education