Gene R. Olsen Jr. Email & Phone Number

Naperville, Illinois, United States

Female Only Flag Football League out of Naperville/Lisle ILhttps://GrlPwrFlagFootball.com

Lisle, Illinois, United States

President of Lisle Flag and Cheer. NFL Flag program out of Lisle, ILhttps://lislefootballandcheer.com

Chicago, Illinois, United States

Argonne, Il

Consolidation and Migration of 4TB data from 2010 to 2010 across multiple domainsDevelopment SupportServer SupportServer TroubleshootingDay to Day SupportForward Planning

Greater Chicago Area

• Migration of 2010 to 2013• Records Management• Administrative Support for SharePoint Farm• Workflow Design• Information Architecture • InfoPath Design • Office 365 Support

Darien, Il

Buffalo Grove, Il

Greater Chicago Area

Deposit Product Operations & MonitoringEngages with business partners to analyze, implement, and update processes by utilizing sound process improvement models and techniquesManages design or redesign of processes or projects using six sigma methodologiesIntegrates best practices with process design to ensure continuous process improvementBuilds action plans and drives executionApplies business redesign concepts and practices design for six sigma tools

Lockbox ImplementationIndependently provided account management, client servicing and implementation coordination for highly complex accountsResearched, analyzed, and resolved a wide range of treasury, cash management and or depository products and services of varying complexity, some of which have global requirements.Communicated with product and sales specialists while effectively integrating implementation and operational requirements across departments, other bank divisions, and countriesMaintained and implemented complex lockbox setups on Bank of America's platformProvided relationship management, servicing and technical assistance to unit associates to resolve complex, unique client requestsManaged multiple projects to improve the overall process of the lockbox function between other bank divisionPromoted to Officer within a year

Coordinated four people's efforts ensuring that the internal and external file is flowing efficiently.Provided timely customer service for colleagues and clients in any instance of issues or questions.Conducted quality assurance inspections on each out going file.Defeased and Assumed loans in securitizations.Helped update internal employee's computers when programs failed.Helped install programs for use to internal employees.Worked with our help desk to fix all internal computer errors.Fixed Lotus Notes problems.Installed Lotus Notes software for new employees.

Prepare numerous accounts receivable reports including Control Account Analysis/Re-aging, Warehoused/Non-Posted Transaction Reports and Cycle Support.Work with General Accounting, Accounting/Banking, Treasury, Finance, and external banks to resolve issues related to payments and expense items for the National Bank of the Great Lakes.Responsible for daily POS balancing and release for Saks Fifth Avenue operating division and daily credit system balancing for Carson Pirie Scott operating division.Monitor and daily release of Saks Fifth Avenue and Carson Pirie Scott operating divisions online payments.

Master Of Science, Information Technology

Education record

Bachelor Of Science, Business Administration

Web Development And Business Programming, Web Page, Digital/Multimedia And Information Resources Design

Education record

Education record