As an Executive Administrator at Visa Inc. - Dubai HQ Middle East, I manage busy executive schedules and ensure smooth coordination of local and international meetings. From arranging travel logistics to managing confidential appointments, I excel in optimizing time and resources. I handle everything from executive reports to presentation materials with precision, and I’m a go-to point of contact for urgent inquiries, consistently delivering under tight deadlines. My role also involves organizing cross-functional team meetings, ensuring efficient office operations, and supporting event planning to ensure seamless execution. JOB CONTRIBUTIONS• Managing executive schedules and coordinating both local and international meetings and events.• Overseeing confidential appointments with professionalism, ensuring discretion in all interactions.• Optimizing time management using advanced tools like Microsoft Outlook and shared calendar systems.• Prioritizing and responding to internal/external inquiries based on urgency and business needs.• Organizing comprehensive travel logistics, including flights, hotels, and itineraries.• Collaborating across teams to align meeting schedules and event planning while ensuring smooth office operations.

• Reviews, prioritize, directs, and delegates a wide variety of complex administrative support that is focused on increasing efficiency in the day-to- day work of the CEO.• Serves as gatekeeper to all those who request one-on-one or group meetings with the CEO. • Manages and coordinates daily, weekly, and monthly busy calendars of theCEO.• Managing meeting agendas, organizing in planning local or international appointments, board meetings, and conferences.• Coordinates personal, confidential activities and appointments with the utmost discretion.• Maintains expert-level knowledge of shared calendar applications and Microsoft Office for effective workflow.• Responds to inquiries from external and internal sources and know-how to prioritize according to requirements and importance.• Administers the creation of reports, budgets, and other presentations and materials required by the CEO and other executives.• Organize and arrange CEO and executive’s travel arrangements, hotel bookings, and all other essential logistics.• Attending meetings and keeping minutes.• Produce and distribute correspondence, memos, letters, faxes, and forms.• Compile proofread and revise drafts of documents and reports as directed.• Manages and maintains CEO office emails and constantly replies in a professional manner.• Receiving/screening phone calls and redirect them when appropriate.• Expertly greet and receive clients and guests of the CEO and other executives.• Monitor office supplies and equipment, negotiate terms with suppliers to ensure the most cost-effective orders.• Maintain and update contract lists, electronic and paper records ensuring information is always organized and easily accessible.• Commitment to proficiency and effective administrative assistance and to pursue best practices in running the corporate office at all times.

• Assisting the line manager into his everyday task/duties that needed to be supported. • Receiving/Accepting bunch of petty cash reimbursement claims from different Al Jaber Divisions per each department every single day. • Receiving petty cash claims making sure that all enclosed invoices/receipt vouchers/cash payment are originals it’s mandatory, approver signatory of each dept. head should be present in the summary, date should not be more than 2 months from the present date and items/materials/services purchased should be related to the project expenses, otherwise extensive justification with Owner or CEO or Division MD signature approval (it depends of what items/materials will be justified) should be done in order to proceed. • Preparing impeccable Cheque Requisition for the re-payment of received claims (making sure that amount in the CR should always be precise and confirmed with signature of line manager before submitting to cheque room for printing). • Receiving/Answering phone calls on behalf of line manager if he was on a meeting/busy with other calls or with very important visitor/s. • Replying emails on behalf of line manager as per his order if he was outside for client meeting or in business trip. • Monitoring Cash advance for all urgent related works and making sure that it will be recompensed within stipulated given period. • Following-up any pending cash claims supporting documents if there are, in order to do the needful on time. • Receiving and checking the group main cashier cheque repayment claims (employee’s salary paid by cash or Indemnity settlement) daily. • Preparing CR or Cash Payment Form for Insurance claims (Workmen compensation or Motor claim accident). • Regular Monitoring and updating of “Cash Custodian” of each Al Jaber Divisions and making sure that prepared updated list should be submitted to Insurance Dept. for Fidelity inclusions and PRO for passport release if requested.

• Performed telephone calls on behalf of the managers and to communicate accurate information to clients, to schedule an appointment and to follow up on inquiries on a daily basis as per current project requirements. • Managed notes and carrying-out instruction from the managers, preparing a memo, letter, and company correspondences.• Monitored incoming and outgoing information emails while cautiously segregating base on the subject and priority that urgently needed response and immediate attention.• Regularly managed company profiles especially highly classified documents and other important records in the office, keeping files in order and using a local master filing system for easy storage and retrieval essential documents.• Maintained proper documentation for projects under taken by all Division making in use the project numbering system for easy traceability and accurate filing in soft and hard copy.• Preparing for collection of Tender Inquiry documents and saved to organized clients profiles and making Bill of Quantities and Proforma Invoices that needed to be estimated by the Estimation Department.• Encode estimated product price on the prepared BOQ’s and setting marked-up amount as per certain required percentage thru formulated Excel Sheets.• Prioritized workloads assigned and maintained organized papers works at all times and provide reports as required in terms of current project progress.• Welcomes visitors by greeting them in person and solely main responsible in assigning and meeting with the right personnel in time. • Answering all incoming calls using proper phone etiquette.• Report any work related issues immediately to the superiors and always adhere to all company policies and procedures.

• Assists customer by providing product and service information in positive and honest approach.• Attending customer requirements and presenting appropriately to make a production sale.• Attracts potential customers by promoting product and service questions; suggesting information about other products and services which will suits their lifestyle and interest.• Opens customer accounts by recording account information and maintains customer records by updating account information once needed.• Resolved product or service problems specially billing issues by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution as soon as possible to avoid customer unsatisfactory and company misjudgment.• Recommends potential products or services to management by collecting customer information and analyzing customer needs via survey through everyday customer encounters.• Challenged any objections with a view to getting the customer satisfaction.• Contributes to team effort and knowledge by accomplishing related results as needed base on day to day workflow.• Prepared product or service reports by collecting and analyzing customer information.• Reviewed your own sales performance, aiming to meet or exceed targets.

• Purchased and contract for supplies, services and equipment required by the company, within the limits of the current budget approved and in accordance with purchasing procedures prescribed.• Ensured preparations of applicable forms (i.e. purchase orders and/or Capital Asset Request forms) are completed and approved sensible before placing orders.• Obtained quotes from at least 3 to 5 vendors to compare pricing and perform cost analysis.• Performed certain that purchase orders are delivered to Accounts Payable timely.• Managed uniform bidding and endeavor to obtain a full and open competition as possible on all purchases.• Keep informed of current developments in the field of purchasing, prices, market conditions and new products.• Supervised the inspection of all supplies, services and equipment purchased to insure conformance with specifications.• Uphold a bidders’ list, vendors’ file, and such other records as are needed for the proficient operation of the purchasing function.• Supports company philosophies, objectives, decisions and policies compacts with purchasing affair.

• Performed over all accurate operation procedures of bank loans processing in commercial establishments, small business units and personal loan. • Responsible for verifying, compiling and sorting information for mortgage loans. • Accountable for authentication of all documents to make sure that the application data is meeting and completing bank lending standards including liabilities, length of employment, amount of mortgage and borrower assets.• Performed legal documents such as promissory notes, documentary stamps, transmittals, lending certificate and insurance of collaterals. • Liable for conveying information regarding rights and responsibilities where the loan is concerned using clear communication methods is applicable to promote understanding by the loan applicants.• Prepared and process loans based on applications received and advanced understanding of the loan process is important as well as interpretation of application materials to determine whether loans will be approved or denied.• In charge of maintaining loan portfolio and urgent approved loans. • Managed in order the credit information in which loan growth trends, quality trends and loan product concentrations were included.• Took responsibility of administration and oversights of confidential loans.• In control of checking of loan application requirements provided by clients.