Eugene Savage

Eugene Savage Email and Phone Number

Fan Happiness Associate @ Gametime
Tulsa, OK, US
Eugene Savage's Location
Tulsa, Oklahoma, United States, United States
Eugene Savage's Contact Details

Eugene Savage personal email

n/a
About Eugene Savage

30 years in radio, about 20 years in customer service / tech support / sales on the phones for Cox Communications, DirecTV, Thrifty Rent-A-Car, & DialAmerica Marketing, & several of years in customer service within the food industry.As only children with parents reaching an age where they need our assistance, my wife & I are looking to stay in the Tulsa area for the next 5 to 10 years, minimum.Specialties: Computer hardware & software installation, maintenance & upgrades; live & studio audio production; Voice-over work of all kinds; calming, satisfying, & pleasing previous, current & potential customers to increase sales & profits.

Eugene Savage's Current Company Details
Gametime

Gametime

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Fan Happiness Associate
Tulsa, OK, US
Website:
gametime.co
Employees:
293
Eugene Savage Work Experience Details
  • Gametime
    Fan Happiness Associate
    Gametime
    Tulsa, Ok, Us
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  • Blacklight Radio
    Owner
    Blacklight Radio Jan 2005 - Present
    Tulsa, Oklahoma, United States
    Set up and operate automation software, steaming software, website content, music programming, produce sweepers, negotiate contracts with advertising agency and streaming agency, secure all licensing for royalty payments, promote, update Facebook page, obtain and enter all music, research charts, monitor streams, respond to listener inquiries, etc.
  • Soundstack
    Customer Support Specialist
    Soundstack Aug 2021 - Nov 2024
    Tulsa, Oklahoma, United States
    SoundStack simplifies audio creation, monetization, and distribution at scale to better serve creators, publishers, and advertisers.
    View
  • Media Creek, Inc.
    Support
    Media Creek, Inc. Aug 2021 - Apr 2022
    United States
    View
  • Dxc Technology
    Senior Assistant Customer Support
    Dxc Technology Jul 2020 - Aug 2021
    Tulsa, Oklahoma, United States
    Respond to customers, agents and broker/dealer’s requests via telephone or email, providing high quality service to BHF Annuity customers who have insurance or other financial service products or benefit plans.Research and respond to questions regarding status updates, policy provisions of fixed and variable annuities, errors, application & contract discrepancies and processing delays.Educate Financial Service Representatives on market requirements, processes, contract provisions and annuity products.Efficiently process transactions and track responses to ensure completion.Enhance and strengthen the relationship between the customer and BHF using strong communication skills, keen listening skills and empathy.Efficiently access and navigate multiple electronic systems to provide a complete and integrated response to the customer’s inquiry.Perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and high-quality service skills.
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  • At&T
    Technical Support Specialist
    At&T Mar 2019 - Jul 2020
    Tulsa, Oklahoma, United States
    We took calls from customers dealing with issues with their satellite television (DirecTV), ipTV (U-Verse), internet, and VOIP phones. If the problem could be fixed over the phone, that's what we did; otherwise, we set up a service call for a technician to come out to their home to resolve the issue. We also took calls from customers looking for updates on when their technician would arrive. Other services including supporting the company's various apps for smartphones and tablets.
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  • Alorica
    Customer Service Representative
    Alorica May 2018 - Mar 2019
    Tulsa, Oklahoma Area
    I provided travel booking support for Expedia customers through Alorica. Offered customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. Maintain and update customer information as necessary. Calmly attempted to resolve and de-escalate any issues. Escalated calls to supervisor when necessary and appropriate. Responded to requests for assistance and/or possible processing of credit card authorizations. Tracked call-related information for auditing and reporting purposes. Provided feedback reports on call issues related to downtime and/or training issues. Up-sold to customers as necessary.
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  • Stephens Media Group
    Weekends And Swingshift
    Stephens Media Group May 2017 - Jul 2018
    Tulsa, Oklahoma Area
    Research weekend events. Determine events of most interest to target audience. Script, perform and record announcements to air between songs during weekend broadcasts on 100.9 "Totally Awesome Eighties," KTSO-FM Sapulpa, OK. Fill in for weekday announcers as needed.
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  • At&T
    Customer Service Representative
    At&T Jan 2018 - Apr 2018
    Tulsa, Oklahoma
    Maintain up-to-date knowledge about ATT products and services. Respond to customer queries about ATT services, equipment, promotions, roaming and billings. Enhance customer retention and satisfaction by providing outstanding and prompt customer services. Take customer calls and complete service orders. Understand customer needs and recommend appropriate products and rate plans. Develop innovative ways to sell ATT products and services to customers. Handle customer requests for payments, activations, upgrades and other services. Address and resolve customer concerns promptly. Handle large volume of customer calls efficiently.
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  • Conocophillips
    Service Desk Analyst
    Conocophillips Dec 2016 - Apr 2017
    Bartlesville, Ok
    Provides support for basic incident resolution and requests reported to the division service desk. Responsibilities include initial assessment, triage, research, and resolution of basic incidents and requests regarding the use of application software products and/or infrastructure components. The Service Desk Analyst is responsible for collecting information through a customer conversation, accessing support tools, and additional support staff (service resources) if needed. Problems beyond the scope of their ability or responsibility are resolved by engaging in a timely manner other service resources from facilities, division or corporate groups, or the corporate service desk.
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  • Cox Communications
    Commcenter Specialist
    Cox Communications Jan 2015 - Sep 2016
    Tulsa, Oklahoma Area
    Acts as the primary point of contact for Field Operations Technicians (Technicians) and liaison between customers, Field Operations, and internal business groups. Coordinates and monitors customer appointments to ensure a timely and excellent customer experience. Provides technical troubleshooting support on equipment, work orders and other Cox technology and assists Technicians to correctly and efficiently complete service and installation work orders.
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  • Bok Financial Corporation
    Expressbanker
    Bok Financial Corporation Mar 2014 - Jan 2015
    Tulsa, Oklahoma Area
    The ExpressBanker is the primary point of contact for BOKF’s consumer banking customers and is responsible for retaining and expanding customer relationships through telephone/video/e-mail contacts routed to the 24-Hour ExpressBank. Resolves problems, responds to inquiries and solicits new retail business from existing and prospective customers by offering bank products and services. Must handle inquiries (up to 3,000 monthly) and account sales for multiple BOKF banks, requiring knowledge of different bank product sets, pricing structures and services offered.
  • Cox Communications
    Account Services Representative
    Cox Communications Aug 2013 - Feb 2014
    Tulsa, Oklahoma Area
    Reporting to the Call Center Supervisor, the Customer Care Representative is part of a supportive, service-oriented team that takes incoming account-related calls from residential customers for video, telephone, high-speed internet service or wireless service. Representative serves as a trusted provider to Cox customers through providing a seamless and consistent customer experience. The Customer Care representative also helps grow the company through capturing opportunities to offer additional or upgraded services to customers as available.
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  • Waterstone Dry Cleaners
    Driver
    Waterstone Dry Cleaners Feb 2013 - Sep 2013
    Tulsa, Oklahoma Area
    Take dirty clothes to Tulsa & clean clothes to Owasso; pick up dirty clothes from area hotels; remove dirty curtains at hospital and re-hang clean curtains; wash, dry & hang curtains and casino clothes; drive clean clothes to casino.
  • Cici'S Pizza
    Cashier
    Cici'S Pizza Apr 2012 - May 2013
    Owasso, Ok
    Greet customers, handle financial transactions, keep salad bar stocked, answer guest questions, take phone orders, stock dishes & silverware, clean drink station, close front area including removing trash, dishes, etc.
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  • Brown & Hartman Engraving
    Commercial Identification Manufacturer
    Brown & Hartman Engraving Jan 2011 - Oct 2011
    Tulsa, Oklahoma Area
    Engraving.
  • Reunion Broadcasting (Krvt-Am 1270)
    Radio Announcer - Afternoon Drive
    Reunion Broadcasting (Krvt-Am 1270) Sep 2007 - Jan 2011
    Tulsa, Oklahoma Area
    Host duties included reporting breaking news/weather, identifying music, promoting upcoming elements/dayparts, entertaining the listeners in various ways including talking with listeners on and off the air; taking requests, using Simian to handle the pre-recorded and satellite elements; created a "weather squirrel" character and regular characters from the listeners.
  • Times Shamrock
    News / Traffic / Announcer
    Times Shamrock Oct 2007 - Feb 2009
    Tulsa, Oklahoma Area
    Delivered timely and original newscasts and traffic reports during morning drive on 94.1 The Sound; delivered timely traffic reports during morning drive on Z104.5 The Edge using the internet, MS Word, and Scott Studios. Voicetrack weekend shift on 94.1 The Sound.
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  • Cox Radio Tulsa
    Afternoon Producer
    Cox Radio Tulsa Jun 2003 - Aug 2007
    Tulsa, Oklahoma Area
    Produced KRMG afternoon show; coordinated weather, news, traffic elements using ENCO, Adobe Audition, and multi-line phone system; monitored 4 FMs at night and kept transmitter logs; delivered newscasts; hosted storm coverage; co-hosted high school sports review; maintained station website; produced spots for advertisers.
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  • Directv
    Tsr
    Directv May 2006 - Nov 2006
    Tulsa, Oklahoma Area
    Resolved a wide variety of customer issues via phone, from billing issues to technical problems using DirecTV's intranet system.
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  • Resources Management Unlimited, Inc.
    Program Director, Kulh-Fm / 105.9 The Wave
    Resources Management Unlimited, Inc. May 2001 - Jan 2002
    Chillicothe, Mo
    Designed studios; selected equipment; constructed format; programmed music; trained staff; co-ordinated with engineering and sales; produced commercials and long-form programming using Simian; voicetracked afternoon drive shift; represented station at various functions in the community.

Eugene Savage Skills

Radio Radio Broadcasting Broadcast Adobe Audition Social Media Music Social Media Marketing Voice Acting Radio Host Radio Producing Storytelling Sound Social Networking Audio Editing Advertising Digital Media Entertainment Multimedia Copywriting Radio Advertising Media Relations Creative Writing Facebook Radio Production Recording Journalism Audio Engineering Television New Media Film Public Relations Broadcast Journalism Editing Blogging Broadcast Television Press Releases Media Production Final Cut Pro News Writing Audio Post Production Podcasting Commercials Avid Producing Radio Promotions Computer Science Radio Programming On Air Audio

Eugene Savage Education Details

Frequently Asked Questions about Eugene Savage

What company does Eugene Savage work for?

Eugene Savage works for Gametime

What is Eugene Savage's role at the current company?

Eugene Savage's current role is Fan Happiness Associate.

What is Eugene Savage's email address?

Eugene Savage's email address is ge****@****cox.com

What schools did Eugene Savage attend?

Eugene Savage attended Tulsa Community College, Rogers State University, Union Public Schools.

What are some of Eugene Savage's interests?

Eugene Savage has interest in Acoustics, Psychology, Prince, Meteorology, Forensics, Dead Malls, Wwii Nazi Germany, The Rms Titanic, Anime, Stand Up Comics.

What skills is Eugene Savage known for?

Eugene Savage has skills like Radio, Radio Broadcasting, Broadcast, Adobe Audition, Social Media, Music, Social Media Marketing, Voice Acting, Radio Host, Radio Producing, Storytelling, Sound.

Who are Eugene Savage's colleagues?

Eugene Savage's colleagues are Jeffery Aronhalt, Giuliano Martinez, Grace Franzen, Jill Bartnick, Mehek Hanif, Mariah Undefined, Philip V..

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