Genesis C. Email & Phone Number

New York, Ny, Us

New York City Metropolitan Area

New York City Metropolitan Area

- In partnership with the VP of Learning & Development, I worked on pre-program activities such as onboarding, event planning, and distributing program communications - Served as the central point of contact for 105 Summer interns, managers, and stakeholders- Maintained the LMS and uploaded all courses, materials, and recordings of program events

Seattle, Washington, United States

- Provided services to a caseload of 30-40 foster care youth and young adults in education, career development, housing, and technology to support them in achieving their goals - Maintained clear, timely participant contact notes and other documentation in designated case management databases - Sustained collaborative relationships with funding liaisons, external community service providers, and others

New York City Metropolitan Area

- Developed detailed care plans for patients based on the assessment of patient's condition, clinical needs, social support, and barriers- Documented patients' medical records and other data systems to ensure effective data collection and evaluation- Scheduled and followed up on appointments, referrals, and services- Provided advocacy for clients needs to ensure that the client is connected to appropriate, effective services in a timely manner

New York City Metropolitan Area

- Supervised and trained employees, ensuring that the team upheld store standards and were provided with up to-date product knowledge - Pursued existing and potential customers by phone and email to generate leads and close sales- Ensured the achievement of individual and Store goals and met monthly “Goalie” quotas, which were single customer purchases of more than $1,000

New York City Metropolitan Area

- Responsible for opening and closing the store, executing bank deposits, and doing paperwork following proper procedure- Provided exceptional customer service by greeting, listening, and assisting customers in meeting their needs and demonstrating an excellent knowledge of products- Worked collectively with inventory, merchandising and asset protection team

New York City Metropolitan Area

- Served as the primary initial contact for students and staff visiting the Counseling and Psychological Services Center, using the electronic health record system to check-in and enter new client information- Provided clerical support including filing, shredding, word-processing, sorting mail, and copying- Supported the Center therapists and psychiatrists with other administrative duties as necessary