Genesis Paris929-366-2719 GENESISPARIS@YAHOO.COMSummaryNewly graduated, highly motivated individual with a passion for delivering excellent customer service. 10 years of customer service experience along with being skilled in problem-solving, active listening, and communication with expertise in using Microsoft Office Suite and familiar with handling phone calls in large volumes. I am seeking to leverage these abilities in an entry-level position at a forward- thinking company.ExperienceBUSINESS DEVELOPMENT REPRESENTATIVEEASTCHESTER CHRYSLER JEEP DODGE RAM; BRONX, NY — 2020-PRESENT‣ Handle inbound communication and effectively set up appointments with prospective customers.‣ Respond to internet leads provided through our account management system.‣ Effectively document interactions and customer information in our dealership database; conduct follow-ups as necessary.‣ Maintain a professional demeanor with our customers and strategize new ways to positively impact communication.DAYCARE SUPERVISORRIVERDALE NEIGHBORHOOD HOUSE; BRONX, NY — 2018-2020‣ Ensured a healthy, safe and secure environment for children.‣ Prepared engaging activities that will help children develop and learn new things.‣ Scheduled breaks and lunches based on the business need to ensure proper coverage.‣ Maintained records of payments received from parents and government agencies.PERSONAL CARE ASSISTANTPRIVATE CLIENT; BRONX,NY BRONX, NY — 2015-2018‣ Provided care and companionship for patient during a period of incapacitation, and helped adjust to a new lifestyle after injury.‣ Maintained accurate records of patient care, condition, progress and concerns.‣ Manage, schedule and accompany client to and from doctors appointments and other outings.‣ Bathe, dress and groom client when he is unable to do so.‣ Kept home neat, clean and free of safety hazards.EducationGarden State Science & Technology — Medical Assistant Certification, Sept. 2024 National CPR Foundation — CPR/ AED/ First-Aid Certification, May 2024