Genesis Roman Email and Phone Number

Responsible for I-9 audit and review Processing applications in person or electronically through Docusign. Communicating and documenting employee’s concerns to the proper department.

• Answer high volume incoming calls and direct the caller to appropriate department• Greet and direct visitors to the proper department• Assist with other related clerical duties such as photocopying, faxing, filing• Distributes applications and process them in a timely manner• Assist Human Resources with background screening / I-9's setting up new hire orientation, and administering access badges • Track new hires and open/closed positions in MS Excel • Communicate with internal employees through email. Respond in a timely manner to requests to retrieve information • Creating and update personnel filesStock receptionist area with office supplies

• Verify insurance prior to patient arrival, to include “Add On’s and Direct Admits”• Calculating and informing patients of amount due • Communicating with the Dr. office’s• Obtains pre-certification from insurance companies for procedures that require pre-certification• Requests office notes from referring physician if needed for Authorization • Enter and verify all patient demographics and billing information correctly entered/ verified at time of check in • Communicating patients’ rights and responsibilities• Transporting patients to the lobby after surgery for pick up • Greeting patients upon arrival • Assisting nurses with bed linen changes after patient’s discharge • Assisting nurse on preparing patient before surgery/ translating per patient request • Making sure all supplies and materials are stack up for next day

• Creates admission packets and charts for patients • Liaison with Caseworkers, hospitalizations and therapists• Patient and provider scheduling • Prepares billing report for submission to various health insurance companies • Ensures care is provided according to company rules and regulations • Schedule appointments, perform payroll • Employee hire and orientation • Supervise employee performance • Manage multi-line telephone system • Filing and recording accounts payable

• Communicated with fellow customers and co-workers • Processed customers’ orders through electronic cash register• Reconcile money and made change • Maintained clean and orderly checkout areas • Resolved customers complaints

• Greeted customers and discussed type, quality and quantity of merchandise or services sought for purchase, rental or lease • Advise customers on use and care of merchandise, and provide advise concerning specialized products • Estimated or quoted prices, credit terms, warranties and delivery dates • Prepared merchandise for purchase, rental or lease

• Registered arriving guest, assigning rooms, and checked out guests at the end of their stay • Answered questions about services, checkout times, the local community, or other matters of public interest• Reported guest room problems to housekeeping or maintenance staff • Took reservations by phone