Genesis Saucedo Email & Phone Number

New York, NY, US

New York, New York

• Respond to tenants’ requests for repairs & maintenance, lease issues & other tenant concerns via Appfolio, email, & phone
• Assist with the management of 5 residential buildings containing 200 units by ensuring the buildings are in compliance with City, State, & Federal regulations/statutes, specifically with the DOB & HPD
• Oversee superintendents/building staff to address building maintenance request & tenants’ complaints & emergencies
• Negotiate, review & approve vendor contracts for building maintenance, repairs, & renovations
• Act as liaison between tenants & property owners by negotiating leases & renewal leases

New York, NY

• Oversaw facility by providing exceptional service at the welcome desk & manage both the gym & pool area
• Greeted health club users & address any questions or concerns club users might have, in person & on the phone
• Maintained the cleanliness of health club by cleaning towels & provide some housekeeping

Bronx, NY

• Scheduled appointments & procedures for new & old clients using Avimark
• Greeted customers while checking-in clients & accurately processed payments when checking-out clients
• Answered & made phone calls to make appointments, confirm appointments, & make follow-up calls

• Assisted with enrollment, job placement & supervision at job workshops
• Acted as liaison between the work-sites & the contractor, by communicating any issues or questions that work site supervisors had
• Monitored around 150 participants’ performance at 15 work-sites & conducted worksite assessments, weekly
• Collected & organized participants’ time sheets weekly to assist processing participants’ payroll.

• Trained alongside stock brokers & trading staff in technical analysis of the stock market
• Worked closely with team of 15 interns & Senior Management in all aspects of company’s day to day operations
• Called potential high net-worth clients & determined their eligibility for the firm’s investment strategies
• Actively participated in daily meetings to discuss global macroeconomic events dealing with financial industry
• Prepared daily written reports about financial issues & events that would effect the stock market, based off WallStreet Journal & Barron’s newspaper

• Transcribed printed customer information files of over 2000s customers to a digital excel file, in a timely matter
• Arranged product display shelves with new products, to attract new customers
• Assumed responsibility in mailing both invoices and catalogues, nationally and internationally
• Sorted out disorganized files of printed documents of customer contact information, putting together duplicate or triplicate
• Cooperated in making calls to customer to affirm that contact information was up to date

New York, NY

• Arranged the clothes on the store rack to look presentable, clean and neat
• Attached security tags to new shipment of approximately 6-14 boxes of clothing, twice a week
• Helped to keep track of inventory when new shipment arrived
• Utilized communication skills to addressed customer question and concerns
• Cooperated in weekly cleaning of the store: dusting register, vacuuming