Genesis Valiente Email & Phone Number

In my role as Customer Service Specialist for almost 6 years. I achieved a lot of skills all throughout my journey. That's the combinations of below experiences. March 2028 -February 2020 Probe Group CompanyCustomer Service Representative Probe Group is an Australian private firm with global reach, world class business systems, operational controls and beautifully simple solutions.Answer inbound calls in a timely and friendly manner. Evaluate problems and complaints of the caller and provide proper solutions to them. Respond to the need of customers and provide personalized service. Become one of the best and top agents for the past months. August 2020 - December 2021 Concentrix PhilippinesCustomer Service Specialist / Travel AdvisorIn 2004, our former parent company SYNNEX purchased a small company called BSA Sales to diversify its business. Following another strategic acquisition in 2006 this time a company in Rochester, NY called Concentrix.Travel advisor who take cares of the flight for all the customers. Managing calls outbound and inbound to make sure that we provide best solution to my customers concerns.February 2022 - January 2023 EMAPTACustomer Service Level 2 Access to a deeper and richer pool of talent allows you to set your dedicated offshore team on the right path to success. With 150+ recruiters across 16 offices in the Philippines and Sri Lanka, Emapta offers unrivaled reach to the country’s top-tier talent.Catering supervisors call via phone calls or email and chat. Training some of the team about the process of specific workload. Taking care of more difficult customer and situations.

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  Universidad De Manila

  Psychology