Genesis Walker Email & Phone Number

United States

Responding to and solving queries raised by our customers during their use of our applications, responding to customer by phone, e-mail or case comments.Concisely and accurately document support request information, paying particular attention to problem description, resolution, user reaction and follow up action.Interact with colleagues to resolve.

Olive Branch, Mississippi, United States

As Scheduler/Dispatch Manager, I am responsible for scheduling runs with customers through email, phone call, and customer sites, as well as quote drayage runs for potential customers, yard checks which is counting and documenting what containers are on the yard. Which includes rail billing and returns and sometimes street turns if needed. Interviewing.

United States

Work in the inbound call center. Provide communication skills and customer service skills. Provide service to callers regarding claims for multiple lines of business(FMLA, Short Term Disability, Workman's Compensation, Liability); to expedite the claims application process and provide detailed claim notes on all calls; be very familiar with medical.