Genesis Renberg Email & Phone Number

United States

• Develop and maintain detailed project plans outlining tasks, timelines, and resource requirements. Define project scope, objectives, deliverables, and success criteria.
• Clearly communicate project goals, objectives, and progress to team members and stakeholders.
• Identify potential risks and issues that may impact project timelines or quality. Develop and implement mitigation plans to address identified risks.
• Foster collaboration between different departments, ensuring alignment with organizational goals and objectives. Coordinate activities across various functional areas to achieve project objectives.
• Work with resource managers to allocate and optimize resources across multiple projects. Provide guidance and support to overcome challenges and obstacles.

Los Angeles, California, United States

• Built deliverables such as project charters, project plans, status reports to track and communicate progress throughout initiation, execution and closing phases.
• Collaborated with various stakeholders, including executives, product managers, development teams, and other cross-functional teams.
• Communicate project status, milestones, and risks to stakeholders. Act as a central point of contact for project-related inquiries.
• Identified opportunities for process improvement and implemented best practices to enhance program management efficiency.

Los Angeles, California, United States

• Implemented and led process improvements following agile development and scrum guidelines with QA, Product and Development to increase efficiency
• Helped remove impediments, follow up on action items and collaborate with cross-functional teams to meet client-commit feature work and achieve KPIs
• Owned validating and running automated end-to-end-tests

• Created, maintained and executed manual test cases and analyzed results
• Owned execution of functional, acceptance, compatibility and integration testing
• Helped to scope, refine, plan and identify testing criteria to deliver quality code

Los Angeles, California, United States

• Triaged and managed high volume of Zendesk tickets, chat, & phone support
• Helped troubleshoot and assist in best practices for utilization of wholesale platform
• Held internal product training, wrote knowledge based articles, reported bugs in Jira

North Hollywood, CA

• Managed and migrated company website and operations to Shopify
• Planned, designed and ran marketing campaigns based on client needs
• Created graphics for website banners, email marketing and social media content.

Chatsworth, CA

• Designed and created the company's clothing brand website.
• Listed and maintained inventory across various online marketplaces including eBay, NewEgg, Rakuten and Amazon through Channel advisor.
• Monitored sales/profit margin for inventory at Amazon Fulfillment(FBA) for buying decisions.

Valencia, CA

• Created and maintained company eBay, Amazon and Amazon Vendor account.
• Listed and maintained products and inventory for company catalog to each marketplace.
• Created, implemented and enforced MAP Policy across the web for 3 trademarked brands.