Served in various hybrid roles - providing sales and operational leadership to impact admission rates and productivity.• Collaborated with Admissions Department and division leaders to increase company visibility and program preparedness efforts. • Implemented comprehensive progression plans focused on high-volume placements and quota attainment. • Seized opportunities for operational improvement by building strong systems of communication and support between staff and students. • Responsible for Student Retention Team – provided support to maintain student retention, monitor team performance, oversight of transcript reviews, admissions processing, and quality assurance. • Increased student satisfaction and graduation rates through utilization of retention tools, techniques, and program methodologies.

• Operated on a heavy sales platform to strengthen enrollment statistics using leading recruitment, interviewing, and networking talents. • Performed transcript evaluations, development of educational plans, program selection, enrollment documents, and financial aid assistance. • Managed new student orientations to ensure academic preparedness.

• Provided oversight of all academic transition processes to empower student success rates, curriculum management, and outcome for completion of degree requirements • Served as the single point of contact for 250 students. • Work closely with contract school to support a positive student experience and aid in graduation completion.• Identified at-risk students nearing academic failure - helped mitigate and reduced dropout rate through individualized counseling and support referrals. • Connected with withdrawn or unenrolled students to help increase re-enrollment rates and admission scores.

Recognized as a committed advisor with an exceptional track record for exceeding university enrollment expectations. Excelled in number of placements, successful advisement, consulting, and student acquisition strategies. • Guided prospective students through the enrollment process - answering all questions regarding program requirements and payment options.• Screened potential applicants through interviews and behavioral evaluations to ensure candidates meet all qualifications criteria.• Generated new business through various sales channels including cold calling, email, marketing campaigns, and Skype communications.• Maintained and retained a student population of 20-30 students, per enrollment session.• Followed performance-based metrics focused on high-volume placements, quota attainment, and retention.

Recipient of four promotions based on enrollment results, devoted loyalty, and interpersonal connections with administrative staff. Maintained contact with students to solve student issues, ensuring proper advisement regarding orientation and enrollment processes. • Skilled in multi-cultural recruitment and admission tactics to increase participation in curricular and academic counseling programs. • Engaged with prospective students through inquiries, phone screenings, interviews, present and counseling.• Expanded university brand by generating interest through aggressive cold-calling and outreach processes. • Leveraged retention rates, admission goals, and student satisfaction scores through the delivery of accurate program information, flexible finance options, and benefits of program participation.

Lead Academic Advisor• Responsible for the development and training of new Academic Advisors.• Supported team of 12 employees to ensure weekly goals were met.• Managed student accounts: course registration, student communication, retention and graduation requirements. Associate Academic Advisor• Coordinated student academic progression upon receipt of enrollment notification, student data management, course registration, population reporting activity completion and creation. • Assisted Academic Advisors in monitoring student attendance, grades, and satisfactory academic progress.