Genevieve Ethier

Genevieve Ethier Email and Phone Number

Gestionnaire, Service client @ Logistik Unicorp Inc.
Saint-Jean-sur-Richelieu, QC, CA
Genevieve Ethier's Location
St-Rémi, Quebec, Canada, Canada
Genevieve Ethier's Contact Details

Genevieve Ethier work email

Genevieve Ethier personal email

n/a

Genevieve Ethier phone numbers

About Genevieve Ethier

As the Call Center Director at D2Technologie, I oversee the operations and performance of a customer service team that serves a diverse and demanding clientele in the telecommunications industry. With over 20 years of experience in sales and customer service, I have developed and refined my skills in team management, problem solving, relationship building, and sales.My mission is to ensure the highest level of customer satisfaction and loyalty, as well as to foster a positive and productive work environment for my team. I collaborate with internal and external stakeholders to align the goals and strategies of the call center with the vision and values of the company. I also invest in the training, development, and empowerment of my team members, helping them achieve their personal and professional goals. I am passionate, organized, communicative, and a leader by example.

Genevieve Ethier's Current Company Details
Logistik Unicorp Inc.

Logistik Unicorp Inc.

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Gestionnaire, Service client
Saint-Jean-sur-Richelieu, QC, CA
Website:
logistikunicorp.com
Employees:
295
Genevieve Ethier Work Experience Details
  • Logistik Unicorp Inc.
    Gestionnaire, Service Client
    Logistik Unicorp Inc.
    Saint-Jean-Sur-Richelieu, Qc, Ca
    View
  • D2Technologie
    Directrice Centre D'Appel
    D2Technologie May 2017 - Present
    Candiac
    View
  • Rogers Communications
    Chef D'Équipe / Team Manager
    Rogers Communications Oct 2002 - May 2017
    Côte-De-Liesse
    Gérer, encadrer et motiver une équipe de 15 à 20 employésAssurer la formation, le perfectionnement et le développement de son personnel à l’impartition.Développement de techniques pour atteindre les objectifs Appliquer des mesures et processus au sein des équipesPrendre et actionner les demandes des clientsGérer le rendement des performances des conseillersFaire les évaluations, mi-annuel et annuel
    View
  • La Senza
    Impartitrice
    La Senza Feb 2000 - Jul 2002
    Dorval, Quebec, Canada
    Analyser les quantités nécessaire pour chaque magasin et envoyer la commande à l'entrepôt
    View
  • Colori
    Gérante De Boutique
    Colori Feb 1998 - Feb 2000
    Pointe-Claire, Quebec, Canada
    Faire l'inventaireEmbaucher le personnelAtteindre les prévisionsFaire les horairesFaire de la venteS'assurer du bon service à la clientèle
    View

Genevieve Ethier Skills

Contact Centers Workforce Management Call Center Ivr Telecommunications Customer Experience Wireless Gsm 3g Customer Satisfaction Ewfm Mobile Devices Rta Team Leadership Team Management Call Center Development Telecommunications Management Solution Selling Performance Management Coaching Sales Call Centers Customer Retention Customer Service Voip

Frequently Asked Questions about Genevieve Ethier

What company does Genevieve Ethier work for?

Genevieve Ethier works for Logistik Unicorp Inc.

What is Genevieve Ethier's role at the current company?

Genevieve Ethier's current role is Gestionnaire, Service client.

What is Genevieve Ethier's email address?

Genevieve Ethier's email address is ge****@****ers.com

What is Genevieve Ethier's direct phone number?

Genevieve Ethier's direct phone number is +143883*****

What skills is Genevieve Ethier known for?

Genevieve Ethier has skills like Contact Centers, Workforce Management, Call Center, Ivr, Telecommunications, Customer Experience, Wireless, Gsm, 3g, Customer Satisfaction, Ewfm, Mobile Devices.

Who are Genevieve Ethier's colleagues?

Genevieve Ethier's colleagues are Marie-Mychele Davignon, Alexandre Blais, Claude Lévesque, Juan Rodrigo, Élisabeth Bérubé, Marie-Ève Bezeau, Cameron W Stevens, Mmm, Cd.

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