Genevieve Doherty Email & Phone Number

Dublin, Ie

Dublin, Ie

Dún Laoghaire, County Dublin, Ireland

Dublin

Project Manager for BIM's Transformational Client Engagement & Service Delivery Enhancement ProjectLead the design, configuration and implementation of the Dynamcis CRM systemAssisted with and advised on the collection, categorisation and quality control of BIM dataStakeholder engagement to bridge the gap between the CRM system and its usersCollaborative problem solving to identify opportunities for business process improvement through digitalisation of processesEstablishment of Workflows and Procedures to streamline service offeringsDemonstrations, scenarios and prototypes for end usersDashboard and Report development for business unitsCRM Master Trainer - Lead the New User Training using a 'Train the Trainer' model

County Dublin, Ireland

Successfully lead the digitalisation of the paperbased EMFF funded grants for BIM.Worked with all stakeholders to analyse their exisitng paperbased grant processes and transform these business processes into a new and improved digital grant management system.Fosterred a culture of collaborative problem solving with stakeholders to identify opportunities for business process improvement during the digital transformation.Designed, set up and configured BIMs Grant Management Software system, Flexi-GrantProvided desk based and remote training to new users followed by and end user support Provision of system demos to all stakeholders, (BIM, DAFM, clients and interested parties)

Nci, Ifsc

Management of recruitment and admissions process for government funded programmesInstrumental in setting and achieving ambitious recruitment targets Implemented an effective CRM process to aid conversion and lead the move from paperbased to paperless.Fostered a business process analysis and improvement culture within the team to ensure our internal processes continued to offer a seamless customer journey for candidatesEstablished and implemented an effective and efficient admissions procedure for Springboard and ICT Skills candidates

Dbs, Dublin 2

Managed DBS International Department Management of the DBS international marketing and student recruitment and admissions strategy including the management of teams in Dublin, China and India. Working to and delivering against challenging recruitment and revenue targets.Overseeing all international department operational processes and systems from marketing, recruitment and admissions through to pastoral care.Ensuring a 48hour turn around of decisions for all standard non-EU applications and an under 24hour response to email enquiries

England

Managing and undertaking overseas recruitment and development activities (USA, India, Far East & Norway).Assisting with the formulation, development and implementation of regional strategies.Reporting and delivering against student recruitment and development targets.Contributing to the growth and development of new international partnerships (USA, India, Far East).Managing existing international partner relationships and developing new key partner relationships.

Aberdeen, United Kingdom

Responsible for the effective processing of all non-EU applicationsResponsible for handling all non-EU enquiriesInstrumental in reducing the application turn around time from 2 weeks to 48 hours and increasing conversion rates from 20% to 30% for suitable candidatesInvolved in development of enquiry management system

Postgraduate Diploma, International Marketing And Spanish

Ba (Hons), French And Spanish

Diploma In Marketing (British Council), International Recruitment

International Education Marketing