Eugene Ng is a seasoned professional with a strong background in Computing Science, holding a BSc (Hons) degree from Staffordshire University. Over the past decade, Eugene has become a proficient HRDC Certified TTT Trainer, specializing in Microsoft Office applications, including Excel, Word, and PowerPoint. Stated his training Journey since 2008 as a part time trainer. His expertise also extends to various multimedia tools such as Canva, WPS Office, Power BI, Adobe Illustrator, Photoshop, and Adobe Premiere. He has successfully conducted training sessions for over 200 prominent corporate entities and over 10,000 hours of training since 2010, Eugene has been heavily involved with the significant evolution and changes in providing Training in the online use of A.I. Growth particularly with the emergence of key players like ChatGPT, Bing Chat and Google bard by Year 2022

Current Duties involve;• Manage social media marketing campaigns and day-to-day activities including:• Develop relevant content topics to reach the company’s target customers.• Create, curate, and manage all published content (images, video, written and audio/podcast).• Monitor, listen and respond to users in a “Social” way while cultivating leads and sales.• Conduct online advocacy and open a stream for cross-promotions.• Develop and expand community and/or influencer outreach efforts.• Oversee design (ie: Social media graphics for Facebook cover, profile pic, thumbnails, ads, landing pages, Twitter profile, Blog, etc.).• Design, create and manage promotions and social ad campaigns, being sure to integrate with company’s overall marketing campaign plan and channels.• Create and manage an online review funnel for building online reviews and reputation. Monitor online reviews and respond to each review timely and with care.• Analyze key metrics and tweak strategy as needed.• Compile reports for management showing results (ROI).• Become an advocate for the company in social media spaces, engaging in dialogues and answering questions where appropriate.• Demonstrate ability to map out a comprehensive marketing plan. Drive strategies that are proven by testing and metrics.• Develop organizational elements in order to implement a proactive process for capturing happy, loyal customer online reviews.• Monitor trends in social media tools, applications, and channels• Identify threats and opportunities in user-generated content surrounding the company. Report notable threats to appropriate management.• Analyze campaigns and translate anecdotal or qualitative data into recommendations and plans for revising social media, content marketing, SEO and social advertising campaigns.• Monitor effective benchmarks (Best Practices) for measuring the impact of social media campaigns.

• Following up new business opportunities and setting up meetings• Planning and preparing presentations • Communicating new product developments to prospective clients• Overseeing the development of marketing literature• Providing management with feedback

WEBO Cloud delivers, high performance Cloud and Managed Services businesses. We focus on strategic account development by proactively integrating with the customer's business to uncover and create new opportunities which the field sales and first line management bring forward. Our expertise is Cloud A.I. Storage and Backup Solutions (SaaS) also known as DATASHi, Contact Center/Customer Experience CRM (CCaS), Web Hosting Solutions with SSL Security, and Digital Marketing Tools. These are critical for our clients to expand and grow with these single practice Cloud and Managed Services which are integrated into multi discipline Cloud and Managed Services.Job scope & Responsibilities;• Leads discussion/consideration of Cloud/MS sales opportunities, focusing on the strategic expansion of WEBO Cloud's Cloud services by way of expanding into additional practice(s): Cloud Storage Services, WEB Hosting Security, Digital Marketing Tools, and Contact Center CRM• Understands and implements the highest-leverage activities/messaging towards our clients, while maintaining and preparing, a market space gap analysis to identify specific potential targets for alliance partnerships.• Set up and assemble leads with due diligence teams to evaluate opportunity and targets, translate findings into early pursuit strategy.• Manage Partners with Managed Services team to handoff qualified opportunities in order to fulfill clients desired outcomes.• Proactively communicates with WEBO Cloud senior management relative to sales expectations, sales strategy and sales performance growth.• Builds and engages a team to achieve results based on an understanding of common revenue goals.• I have experience planning, financial and analytical skills; proven ability to apply these skills with simple business acumen to complex situations with competing priorities, and present this data to Stakeholders, clients and new prospects.

What will I do for you?• I translate the business requirements and strategic direction into actionable process and work closely with Ad Operations, Creative and Data teams to ensure the deliverable.• Analyze campaign performance, provide meaningful insights and improve revenue across all the assigned accounts.• I am a digital consultant, who's drives data focused discussions with my clients to identify opportunities and new interests that the advertiser may not be aware of to help drive revenues by suggesting the right technology and media platforms.• I keep abreast of industry trends, media trends, innovations and best practices across digital media platforms (Search, Social Media Listening, Social, Display/ Programmatic and Mobile).• We ensure engagement in strategic discussions and document the idealisation process for building a holistic solution for client’s campaign needs, we build capabilities across key platforms like Google, FB, SEM and any other social / biddable platforms.• I have a thorough understanding in the competitive landscape and ever-changing industry standards with a rich diversity of client's from various industries, in order to reach specific KPI driven goals across multiple digital media platforms.

Digital Marketing, Online Campaign Lead Generation, and Sales conversions. We perform in dept Industrial and market data research of clients products and services with detail analysis and consultation to acquire and perform more effectively in ant market situation.

Perform Lead Generation and Sales Consultancy to potential clients on, web development and design, digital marketing solutions, corporate websites, E-commerce and customized web applications.Performing sales pitches to Corporate and GLC's, of products and services Optima carries, among their Flagship of services, which includes; Kentico Secure CMS, Magento E Commerce Portals, and Google Partner programs.https://www.optima.com.myhttps://www.facebook.com/optima.innovations

Responsibilities: Manage and service existing and new clients. Design and implement game design before programmer’s logic is implemented. Perform project management roles in coordinating programmers and designers and sub contracted overseas client to work on a timely basis, reporting progress and datelines. Achievements: Executing project datelines in a timely manner to design and delivered mobile app games under iOS and Android Platforms within 3 months using a systematic just in time before designated datelines, allowing us to have 2 weeks buffer before dateline.http://www.sherman3d.com/https://www.facebook.com/Sherman3D

CALLMARK Solution is a premier telemarketing organization which performs very customize and niche market lead generation to our customers, aside from providing outsource call centers and support and servicing, we have also supported many MNS'c and GLC's over the years, and we aim to improve this industry standards by being the pioneer in setting he benchmark of quality and excellence.

Performed and executed Corporate training for ArchNet for Microsoft Suite and Adobe Applications training to corporate clients. This was a part-time engagement throughout 2012-2013.http://www.arcnettraining.com/

Provided Strategic Consulting, including business plan & sales strategy development, for the use of ATL, BTL & TTL, advertising activities, while monitoring the KPI results for, ongoing promotions, and road show events.In charge of Brand development, social media interactivity, web site UI, and Digital advertising marketing collateral's objectives. Advising new businesses on corporate branding and business structures, drafting disclaimer policies and structuring on going sales and marketing directions. Developed brand strategy and statistics systems for iLearning Centre's Courses. The center provides customized learning courses from Form 1 to 6. Classes are catered to Government School Syllabus, and subjects which are taught in their schools respectively, which will be evaluated in their final exams for PMR, SPM and STPM.https://www.facebook.com/ilearningcentre/https://www.ilearning-centre.com

By providing continuous efforts support and service our clients with effective solutions to their business environment, and web-based system needed, putting efficiency and cost saving techniques first for our client. We have managed to retain a 30% conversion of a new client subscribing to our retainer annual maintenance contracts, which help boosted the company's cash-flow for further expansion. A real team effort.http://www.gecko-studio.com

Responsibilities: Was in change to promote our carried products and services to AutoCAD base industry in architectural and building development for the local market. Provided training and one on one sessions to Architects and Draftsmen whom needed the extra training with new products from our AutoCAD range of products and its functions. Achievement: Assisted in the previous launch at Sheraton Hotel KL in AutoCAD Revit Series where AutoDesk has taken architectural design to a whole new playing field, enabling them to design structures and view them in 3D on the fly, in comparison to conventional AutoCAD where things are developed in 2D and lines. Managed to get a 10% conversion to try out and test pilot the Revit Series software from a total of 200 over companies which attended. Worked here for 3 months as a Junior Sales Exec. Where was later given a new role as Junior Trainee in charge of training and marketing the product we carried.