Engage with every customer served in conversation asking if they enjoyed their time at the attraction. Interacting with 1000’s of guests during peak periods.Up-sell key Shrek Adventure products and surpass set sales targets.Delivering a service that goes beyond set KPI targets.Enursing good product knowledge.Interacting with guests outside to ensure increased foot traffic into the store.Working in different attractions when needed e.g. London Dungeons.Challenge 25 trained.Ensuring stock is replenished throughout the day as well as enursing stock needed is listed for the next day.

Delivering high standard of customer service at all times.Giving gaming advice and knowledge to customers to ensure they are well informed about our products.Building relationships with customers to ensure they return.Attactiong products to maximise transaction value (Link selling and upselling)Keeping up to date with the latest gaming news and using this knowledge to make sales.Working on commercial update from week to week.Helping with keeping the stores social media up to date.

Helping with printing, photocopying, scanning and poster printing from A5 to A0 at the Copy Print Centre as well as laminating, binding and creating business cards.Working on delivery and help with restocking products.Performing accurate and efficient front end responsibilities such as till operation and returns.Help with merchandising seasonal bays and promos.

Working as a freelance camera operator filming different events using a Canon 550D/Canon 5D Mark II.

- Editing stories for the current affairs program "Undercurrent" as well as movie and television promos using Adobe Premier CS6, this includes leveling sound, colour correction and sourcing information, gathering clips and music from sites such as YouTube.- Editing together 30 seconds movie trailers for the weekly films, so that they can be advertised throughout the week. - Scheduling the weeks 24 hour programming and advertisement/promos using Airbox Pro, making sure that all the programs run on time and ready to air.- Filling in different roles when needed such as floor manager in the studio, production assistant and camera operator for live events and on location shoots..

- Assisting shoppers to find the goods and products they are looking for.- Answering queries from customers about our products.- Serving customers on the tills.- Answering incoming calls.- Keeping the store tidy and clean ready for the next day.

• Handling enquiries• Answering incoming calls• Offering customers products and services• Performing administrative functions• Updating client accounts• Processing customer correspondence

Working at the Olympic North Park in the compound, duties included:- Loading and unloading lorries.- Delivering stock to food stalls.- General cleaning duties.

Stocking shelves with merchandise.Ordering merchandise for my section. Assisting shoppers to find the goods and products they are looking for.Answering queries from customers.Giving advice and guidance on product selection to customers.Keeping the store tidy and clean.Working within established guidelines