Goldie England Email & Phone Number

Charlotte, North Carolina

Charlotte, North Carolina Area

Provides administrative support for Executive Vice President (EVP) of Sales, Senior Vice Presidents of Third Party Risk, and Risk and Compliance, and 100+ associates. Advances the objectives of the Sales EVP, organizes schedules, coordinates travel plans, administratively manages staff meetings, and maintain filing systems. Prepares and handles correspondence, reports, presentations, and memos with speed and accuracy.• Manages Outlook calendar, emails, expenses, office supplies, & travel for EVP of Sales, SVP of Risk & Compliance, SVP of Third Party Risk, and their respective teams• Negotiates favorable terms and pricing with vendors, caterers, resorts & other services providers for specials events that reduce expenses for the company• Supports Human Resources by coordinating onboarding and off-boarding of associates for Large Corporate Sales, Risk and Compliance, & Third Party Risk teams• Provides support to visitors including conference room reservations, catering needs & administrative support for meetings• Act as technology resource & liaison for Large Corporate Sales, Risk and Compliance, & Third Party Risk teams, central point of contact for team regarding systems application issues or access, hardware issues, troubleshooting problems and managing resolution by partnering with IT resources or research and implements resolution• Manages phone calls & correspondence directed to the EVP of Sales and SVP’s from customers & vendors• Prepares & reviews expense reports for policy compliance• Handles highly confidential company materials with the highest level of sensitivity & discretion• Manages small projects on an as needed basis in support of business leaders• Plans & coordinates team events, staff meetings & video conferencing• Developed & implemented streamlined workflow procedures for junior administrative staff resulting in seamless day-to-day operations• Developed & manages repository of EA resources including manuals, forms, templates & policies

Charlotte, Nc

Provided a full range of support services for multiple Officers and Departments. In charge of document preparation, video presentation, confidential file management, mail handling, supply ordering and record maintenance. Coordinated and carried out special events, requests, projects, and communication plans. • Created capacity by adapting effective workflow systems and process in a self-managing environment• Served as first point of contact and controlled activities to ensure organization and prioritized to maintain the GM, SVP & VP's focus on implementation of strategies, processes and disciplines to achieve sustainable earnings and revenue growth through the sales force• Administrative expert and liaison to the sales team, other departments, external vendors and consultants.• Prepared internal communications such as memorandums, organizational charts, presentations, revenue reports for the GM and the sales team• Maintained the GM and SVP's calendar and scheduled appointments based on knowledge of program operations and priorities.• Coordinated group meetings, business conferences, town hall meetings, appointments and other related business functions.• Arranged corporate travel and meetings by developing itineraries and agendas; as well as coordinating transportation, lodging and meeting accommodations.• Processed and tracked monthly expense reports in accordance with company policy.• Created conference calls daily/weekly/monthly for manager and team and host calls.• Handled highly confidential information and communicated only to approved business partners.

Advised customers on bank products and services. Assisted customers by opening accounts and account maintenance. Attended to customers requests and addressed their concerns. Pre-qualified loan applicants by analyzing credit and employment history.

Studied, Office Management/Administration

Diploma, General Studies