Genia Steffanson Email & Phone Number

Dedicated and detail-oriented professional with a solid background in hospitality and marketing, seeking opportunities in the event management, corporate receptionist, or administrative roles. With extensive experience in reception management, project coordination, and customer service, I am skilled in leading teams and ensuring seamless operations. Proficient in utilising technology and software, I bring a proactive and adaptable approach to every task. Committed to delivering exceptional service and contributing to the smooth execution of events and daily operations. Open to new challenges and eager to leverage my diverse skill set in a dynamic organisation.ExperienceHead Receptionist, 03/2022 - CurrentGrill-88, Café Biltmore Restaurants, and Pine Bar at LXR The Biltmore Mayfair – London• Provided guests with a warm and friendly greeting using exceptional rapport-building skills.• Allocated tasks and managed the workload for reception staff, ensuring efficient operations.• Trained and mentored new staff, aligning them with organizational goals.• Coordinated and executed successful events and meetings.• Proficient in Microsoft Office, Seven Rooms, Micros, Open Table, and OnQ software.• Skilled in document creation, editing, and organisation (reports, memos, spreadsheets).Project Coordinator, 09/2016 – 01/2022TORRE CERRANO MARKETING COMPANY LIMITED – London• Boosted customer base, acquiring new customers, and identifying needs to deliver relevant products.• Developed advertising and marketing strategies across social media platforms.• Launched and managed our website and online stores on Amazon and Etsy.• Coordinated the end-to-end process of product launches, from production in Italy to distribution in the UK, ensuring timely delivery and high-quality standards.Events Assistant Manager, 07/2010 – 08/2012Sterling Events• Organised and managed venues for diverse events, including conferences, weddings, and parties.• Collaborated with clients to understand and implement their vision and requirements.• Oversaw all event logistics: setup, decor, entertainment, catering, and staffing.• Provided on-site management to handle issues promptly.• Managed budgeting, accounting, and documentation for event operations.• Built strong relationships with clients, vendors, and industry professionals.

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