Richard Thompson Email & Phone Number

Mchenry, Illinois, United States

Mchenry, Illinois, United States

Lead Technical Contact and Manager for 100k+ devices across dozens of large-scale corporations, including multiple server environments, managing devices globally. Key contact in creating and implementing business critical Mobile Device Management (MDM) systems and components. Lead Technical Contact in the creation, testing, documentation, implementation, version logging, and maintenance of multiple business critical systems through an MSP contract.

Mchenry, Illinois, United States

Assist customers in root cause analysis and in-depth problem solving, build custom packages, profiles, and other deliverables upon customer request, manage business critical applications and server-based deployment programs.

Kenosha, Wisconsin, United States

Main technical contact for inner department and route-based operations, focused on mitigating downtime, working as the intermediary contact between operational employees and IT. Assisted the business with continuous improvement within the franchise channel, leading to growth by increasing productivity and reducing overhead. Sole contact for all route survey platform needs, from daily support to in-depth developer involvement to patch bugs and elevating the end user experience. Created &… Show more Main technical contact for inner department and route-based operations, focused on mitigating downtime, working as the intermediary contact between operational employees and IT. Assisted the business with continuous improvement within the franchise channel, leading to growth by increasing productivity and reducing overhead. Sole contact for all route survey platform needs, from daily support to in-depth developer involvement to patch bugs and elevating the end user experience. Created & maintained documentation and reporting needs in route operations. Show less

Elkhorn, Wisconsin, United States

Darien, Wisconsin, United States

Pewaukee, Wisconsin, United States

Responsible in aiding Underwriters to complete mortgage applications; consisting ofpreparing, organizing, and assigning priority to loan application documents based onloan type. Entrusted in maintaining a high level of accuracy on every document perDodd-Frank regulations. Required to work with brokers as a liaison of the companyto strengthen company relations.

Lake Geneva, Wisconsin, United States

Prepared training materials for a new departmentalized management program that increased store efficiency. Appointed and trained department heads to launch Restaurant Department Management (RDM). Lead by example to breed professionalism and reflect positively upon the businessSupervised store operations and analyzed performance to review with regional management. Completely upgraded Point of Sale system and store-wide backbone. Motivated my employees through an incentive program developed… Show more Prepared training materials for a new departmentalized management program that increased store efficiency. Appointed and trained department heads to launch Restaurant Department Management (RDM). Lead by example to breed professionalism and reflect positively upon the businessSupervised store operations and analyzed performance to review with regional management. Completely upgraded Point of Sale system and store-wide backbone. Motivated my employees through an incentive program developed injunction with RDM. Managed payroll, store wide inventory, and aided store manager with maintenance tasks. Assisted the store manager to complete a profit and loss report to present regional management. Show less

Elkhorn, Wisconsin, United States

Continuing Education, Computer Systems Networking And Telecommunications

Computer Science