Genie Smith Email & Phone Number

Plano, Tx, Us

Plano, Texas, Us

Plano, Texas, Us

Plano, Texas, Us

Richardson, Texas, Us

• Manage and administer over 230 servers with 88,000 production MSSQL databases• Manage the SQL backup cloning system for development, QA, support and RealPage trainers.•Maintained and updated the custom SQL backup process for over 500 servers.•Write and maintain SQL stored procedures.•Upgrade and migrate servers from MSSQL 2005/2008 to 2012. Update legacy SQL code to support 2012.•Built High Availability SQL cluster servers for high priority RealPage applications.•Create training documents/procedures for RealPage India and Phillipine's DBA staff off hour support. •Monitor database performance through OpsMgr alerts and custom SQL jobs.

•Responsible for monitoring all servers and devices, including all rule sets for alerting. •Administered servers through XenCenter and VMware, managed enterprise-wide Windows, Linux, and Citrix environments.• Rebuilt Citrix environment and stabilized performance issues.•Managed heterogeneous monitoring environment composed of CA Spectrum, eHealth, Introscope, and CEM. Decommissioned Nagios and moved all servers and devices to the CA Monitoring Suite.•Managed and administered database servers that supported the CA Monitoring Suite - PostGres SQL, MySQL, and Oracle 10g databases.•Completed 6 month project to move 200 servers from New York and Dallas data center to new Co-Lo in Richardson, TX.

Richardson, Texas, Us

Richardson, Texas, Us

•Authored VBScripts and PowerShell scripts to use for automation and monitoring within the OpsMgr and MOM environments. •Created SRS reports for management to track daily issues alerted by OpsMgr.•Set up SNMP monitoring to gather temperature, humidity, and outages with Liebert AC and Power Units.•Wrote C# applications that included GUI with Outlook and OpsMgr API plug-ins, allowing the NOC Operators to send emails to groups, update the status of an alert, and input their comments on how they have handled the issue all in one window. The GUI also informs the NOC Operator how to handle the alert based on the time the alert was created, eliminating any need of a physical operations manual.•Served as Microsoft Operations Manager 2005 (MOM) and System Center Operations Manager 2007 (OpsMgr) Administrator and managed over 1000 devices within the RealPage Data Center, including non-Windows servers (Linux, Avaya, SANs). •Planned, lead, and implemented the infrastructure for System Center Operations Manager 2007 environment. Maintained the servers by applying patches to the Windows operating system, SQL databases and OpsMgr application since they are not regularly managed through WSUS. In addition, upgraded the entire environment from OpsMgr Service Pack 1 RTM to OpsMgr R2. Worked extensively to ensure that the OpsMgr environment can handle the amount of data RealPage gathers and ensured that the performance of OpsMgr was optimal to RealPage’s needs. Was also responsible for monitoring and creating rules for over 1000 servers with several custom management packs for RealPage. Maintained and documented system configurations.•Created and deployed Windows OS based virtual machines through VMware.

Richardson, Texas, Us

•Monitored test environments to ensure that they are uniform with production environments.•Reviewed and audited code changes from product centers before they are applied to production.•Managed defect tracking through Mercury TestDirector.•Authored testing scripts using Mercury QTP.

Richardson, Texas, Us

•Converted customer data from DOS based programs to web based software.•Provided accurate, reliable and timely implementations to customers.•Analyzed, interpreted, and verified data sent by customers.•Reviewed and tested new software made by RealPage in the Affordable Housing department.•Ensured accuracy of converted data and submitted defects when necessary.

Awarded a scholarship and was acceped into the scholar's program at MBNA America Bank. MBNA has been purchased by Bank of America.

Bachelor'S, International Studies, Computer Science, Business

High School