• Took a personal break to provide full-time care for my two children.• Achieved professional qualifications such as ISTQB.

Project #1 - Customer Radar - Auckland - Jun 2021 to July 2023Customer Radar is an extension that can be integrated with various software platforms to obtain useful feedback from customers. Its backend admin portal is crucial in providing an improved experience for consumers, as it enables employees and customer service representatives to create new customers and generate graphs based on user reviews and ratings.Work Engagement• Sole tester, overseeing the testing process in a team of 6 (4 Developers, 1 Tester, 1 Product Owner)Roles and Responsibilities:• Analyze system specifications and usage scenarios to create precise acceptance criteria.• Create comprehensive test cases and plans, focusing on achieving the highest quality software.• Introduce and maintain automated testing scripts within the existing framework.• Meticulously implement test cases, documenting flaws, glitches, and performance concerns.• Execute automated test scripts, enhancing test coverage and overall testing efficiency.• Conduct API testing to validate the functionality and integration of APIs.• Contributed performance testing using JMeter to identify and optimize system performance.• Collaborate with diverse teams (development, QA, project management) to maintain quality throughout the software development stages.• Actively participate in Agile ceremonies, providing testing insights and adapting to iterative development cycles.• Collaborate closely with development teams to seamlessly integrate and maintain automated testing processes.

Project #2 - Restaurant Brands - Click and Collect Enchantment - Jan 2022 to May 2022RBD's Click n Collect allows customers to order online/app and receive a pickup time based on a static duration. However, during peak hours, congestion at the pickup counter can occur when customers arrive early. To solve this, an enhancement to the flow will notify customers when their order is packed and ready for pickup, reducing congestion and wait times.Work Engagement• Sole tester, overseeing the testing process in a team of 4 (2 Developers, 1 Tester, 1 Product Owner)Roles and Responsibilities:• Create testing strategies with detailed Test Plans.• Establish acceptance criteria via spec review and stakeholder input.• Create industry-standard test cases, secure client approval.• Execute tests, analyse outcomes for issues.• Collaborate with client testing teams for end-to-end tests.• Provide tech support during acceptance testing troubleshooting.

ICTIP is an IT consultancy focused on providing Consulting, Training, Marketing Services, Social Media Management, Collaboration, Mobile, Cloud and Business process solution development services to Australia, Europe and Asia.Work Engagement• Test team member in a team of 22 (14 Developers, 5 Tester, 2 BA, 1 Project Manager)Roles and Responsibilities:• Conduct comprehensive testing on all applications developed by the organization, including functional, regression, and performance testing, among others.• Work collaboratively with cross-functional teams, including developers, designers, and project managers, to ensure that all testing requirements are met.• Communicate test findings effectively with development teams, using clear and concise language to convey issues and recommend solutions.• Ensure that all project deadlines are met, taking ownership of work and delivering quality products that meet or exceed stakeholder expectations.• Prepare and review test deliverables, including test plans, test cases, and test reports, using industry best practices and adhering to quality assurance standards.