Genae Knowles, Maiop, Mba Email & Phone Number

• Develop engagement, participation, and activation materials using evidence-based design principles, resulting in high-quality work, client satisfaction, and impactful outcomes.• Co-design and facilitate activities with Principal Designers and Managers, including scoping workshops, custom program hacks, focus groups, and interviews.• Collaborate openly, listen actively, facilitate participation, ask open-ended questions, synthesize conversations, and ensure high client satisfaction and positive attendee experiences.• Create narratives and research reports, develop materials for research interviews and focus groups, analyze data to provide insights, and co-create change narratives in the client's tone of voice.• Take ownership of deliverables, advise on timeline risks, and ensure proper action on feedback, reducing revenue risk.• Provide and seek coaching and feedback to understand strengths and development needs, create development opportunities, adopt an optimistic growth mindset, demonstrate organizational savvy, and embed subject matter expertise in the Solutions Team.

• Contribute to various instructor-led (virtual and face-to-face) training sessions such as immersive workshops, toolkits, online exercises, and assessments.• Work with senior stakeholders in FTSE 100/ S&P 100 companies across the US and globally to scope and design innovative solutions to meet client's needs.• Develop comprehensive learning materials for different organizational levels, spanning topics like leadership, performance management, equity, diversity, inclusion, and customer experience.• Create interactive digital content utilizing Rise Articulate, providing learners with flexible options like online exercises, assessments, and reflective tools.• Ideate innovative nudge resources and engagement tools to facilitate more impactful behavior change.• Systematically gather and analyze qualitative and quantitative data to produce detailed reports, highlighting behavioral changes and return on investment.

Oak Brook, Illinois, United States

- Served as the primary recruiter for assessors (evaluators/raters) in I/O Solutions' assessment processes for external clients. Made recruiting calls, managed the recruitment process, and handled day-to-day record keeping associated with this function.- Made all travel-related arrangements for assessors while holding to relevant company fiscal guidelines.- Coordinated expenses and reimbursements for assessors, including per diems, travel mileage, and honorariums. - Reviewed and proofed documents related to, but not limited to, reports, schedules, instructions, data, etc.- Coordinated printing, organizing, and binding of all assessment-related materials. - Collected materials to pack and ship to site. Coordinated all shipping logistics. - Traveled with project managers (primarily out of state) and assisted with on-site assessment center coordination and activities. - Administered written examinations at client sites and conducted post-test review and appeal sessions. - Secured assessment meeting space (near client location) when needed; Coordinated with assessment hotel regarding meeting room details and other critical arrangements regarding the assessment.- Managed physical and electronic files related to large-scale consulting projects for the Director of Consulting.

Berea, Kentucky, United States

- Developed and facilitated training sessions through the Leadership Development Training program for nominated student leaders/managers. - Conducted online marketing initiatives, such as email promotions, marketing campaigns on social media, and the program website.- Measured the effectiveness of marketing, advertising, and program communications and strategies.- Designed, planned, organized, or directed orientation and training programs for supervisors and student employees.- Obtained and developed training procedure manuals, guides, and course materials, such as handouts or visual materials.- Monitored, evaluated, and recorded training activities and training program effectiveness.

Berea, Ky

- Managed the assigned recruitment region so that an appropriate number of students apply.- Used high-impact recruitment strategies (e.g., phone, email, texts, cards) via Task center to convert inquiries to applicants each year.- Reviewed and analyzed departmental reports and dashboards to track progress and determine appropriate follow-up.- Planned and conducted off-campus events for student influencers to maintain and grow networks within the assigned region, such as Counselor Luncheons with the VP of Admissions and the Provost. - Analyzed data to create a strategic travel plan in collaboration with BereaCorps Liaison and the Coordinator of Recruitment and Outreach.

Berea, Kentucky

- Served as a member of the Hall Leadership team that mentored 3 Resident Advisors and 80 women residents.- Facilitated weekly staff meetings to address conflicts, budgets, event planning, etc.- Oversaw programming efforts in the hall and held staff members accountable to these efforts.- Calculated and monitored subordinates’ hours to ensure contracts were being fulfilled.- Responsible for all building operations in the absence of a Professional Staff member.

Berea, Kentucky

- Oversaw programming efforts in the hall that promoted wellness initiatives, including mental health.- Served as a role model for other students by following policies and maintaining credibility within the building/college community.- Organized, planned, and implemented social/recreational/educational programs each semester.- Served as Resident Advisor for one of two Gender Inclusive suites.

Lexington, Kentucky, United States

Identified the company's hiring needs and managed the recruitment process to ensure it ran smoothly by: - Selecting the most competitive candidates- Coordinating interviews- Developing interview questions for the CEO of the company- Conducted background/reference checks- Delivered hiring recommendations to the CEO based on each candidate's interview notesI continue to work with Doctor Electric as needs arise.

Doctor Of Philosophy - Phd, Organizational Leadership

Master Of Business Administration - Mba, Management Of People

Master Of Arts - Ma, Industrial And Organizational Psychology

Bachelor Of Arts - Ba, General Psychology