Genna Cooper Email & Phone Number

London, GB

London, England, United Kingdom

Newham

• Managing challenging clientele demonstrating adaptability and flexibility in response to complex needs and dynamics of the classroom.
• Planning lessons weekly, building on previous experience and progressing efficiently from implementation to ensure high impact and effective results
• Analysing student performance data, employing data-driven insights to tailor teaching strategies and improve overall learning outcomes
• Achieving above national average attainments targets annually each year securing statutory test success
• Building and developing meaningful relationships with a variety of key stakeholders, demonstrating an understanding of the individuals needs
• Upselling the ‘Achievement for all Programme’ to parents and colleagues through tailoring the programme to align with students' individual needs and learning styles.

Hertfordshire

• Presenting daily to rooms of 30-100 individuals ensuring engagement and secure, long-term understanding that must be evidenced through regular updates, parent-teacher conferences and school wide presentations.
• Conflict resolution in a challenging environment with demanding clientele showing adaptability and a passion for growth
• Stakeholder management via regular reporting to senior management team
• Spearheading a PSHE programme following work with the St Giles charity delivering preventative sessionsIndependent market research to target new educational technology and up-to-date professional development
• Onboarding of newly qualified teachers and professional development training
• Successful copywriting through Educational Content creation

London, United Kingdom

• Book keeping activities for self employed and company annual tax returns, posting information to accounting software from source documents.
• Applying and developing my excel skills, ensuring reliability and validity of the financial transactions.
• Analysis of profit and loss tax reliabilities.

London, Stratford

• Supporting the store management team in driving sales and profit within the store through the delivery of exceptional customer service
• Upselling products through demonstration and negotiation

Chiang Mai, Thailand

• Taught English in various settings across Northern Thailand and in local communities.
• Collating and analysing cultural, educational, social and demographic data about the community to guide teaching activities.
• Leveraging high emotional intelligence to manage personal and students' emotions effectively, translating to strong interpersonal connections and better client interaction
• Pitching to academic stakeholders for curriculum & cultural consideration

Hertfordshire

• Cold calling to engage potential clients
• Qualifying leads by determining contract status and potential interest
• Handling objections and providing relevant information to address client concerns
• Scheduling and booking appointments for in-person meetings

Cheshunt, Hertfordshire

• Delivering fantastic customer focused service in a confident, helpful tone
• Communicating the brand messaging
• Helping customers with the product - demonstrating a strong understanding of the clothing and jewellery that's in store

Master Of Science - Ms, Psychology Of Social Relations

• Key skills acquired: Working under pressure, adjusting to difficult circumstances due to strikes, advancing quickly to compensate for.

Bachelor Of Arts - Ba, Primary Education And Qts

• Accreditation for Qualified Teacher Status (QTS) with the Department for Education (DfE) • Key skills acquired: Managing a team of 30+.