Gennaro Di Leone Email and Phone Number

• Skilled in professionally checking in guests and assigning rooms in a polite and resourceful manner• Able to order supplies for guests rooms, front desk within the budget and justify the cost for management• Ability to multi task- Handling potential new business for hotel, using computers and office equipment including fax machine, photo copier and printer

• Skilled in professionally checking in guests and assigning rooms in a polite and resourceful manner• Able to order supplies for guests rooms, front desk within the budget and justify the cost for management• Ability to multi task- Handling potential new business for hotel, using computers and office equipment including fax machine, photo copier and printer

• Skilled in professionally checking in guests and assigning rooms in a polite and resourceful manner• Able to order supplies for guests rooms, front desk within the budget and justify the cost for management• Ability to multi task- Handling potential new business for hotel, using computers and office equipment including fax machine, photo copier and printer

• Over 24 years of combined experience of Front Desk Clerk, Front Desk Manager, Assistant Manager and Customer service• Skilled in professionally checking in guests and assigning rooms in a polite and resourceful manner• Able to order supplies for guests rooms, bar and front desk within the budget and justify the cost for management• Ability to multi task- Handling potential new business for hotel, using computers and office equipment including fax machine, photo copier and printer as well as running a coffee bar and coordinating housekeeping staff. Kept records of room availability and guests accounts• Demonstrate the ability to answer inquiries about hotel services, including booking special groups to work closely with Hotel Restaurant and Banquet managers, experience in computing bill, collecting payment and making change• Supervised all staff by assigning various work and scheduling hours• Created customer database which include customer address, mobile number• Created a social media connection to generate business for hotel and with online booking agents.SPECIAL SKILLS- Highly organized, Fluent in Italian, Some Spanish and French and has a natural passion to work hard to please management